Front Desk Receptionist Job at Homesite Services Inc
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects. Front Desk Agent responsibilities include registering guests.
Summary: Seeking a customer service representative to assist customers with tracking and handling queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
Requirements:
- Attention to detail.
- Computer savvy to learn system quickly.
- Fast data entry/typing skills.
- Ability to stay calm when customers are stressed or upset.
Job Types: Full-time, Part-time
Pay: $21.30 - $27.20 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: Remote
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