Front Desk Receptionist Job at Illinois Pain and Spine Institute
Summary:
Provides administrative functions including, but not limited to: patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies.
Essential Responsibilities and Duties
- Checks patients in and out.
- Responsible for registering patients, collecting co-pays and deposits at the front desk.
- Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices.
- Creates new patient charts and pulls existing charts as needed.
- Maintains the confidentiality, security, and physician safety of patient’s medical records.
- Maintains a pre-determined, organized medical record format.
- Answers the phone in a friend manner and directs all calls appropriately.
- Other duties and/or responsibilities as assigned.
Required Skills and Abilities
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to communicate effectively with patients, families, co-workers, and others and adapt communication style as needed for best outcomes.
Education and Experience
- High school diploma or general education degree (GED);
- One to three months related experience and/or training;
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Health savings account
- On-the-job training
- Paid time off
- Vision insurance
Healthcare setting:
- Ambulatory surgery center
- Clinic
- Medical office
- Outpatient
- Private practice
Medical specialties:
- Pain Medicine
- Surgery
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to commute/relocate:
- Elgin, IL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical Front Desk: 1 year (Required)
Work Location: One location
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