Rhoda Goldman Plaza is an assisted living and memory care community, built on a foundation of not-for-profit values and Jewish principles. We are looking for a front desk attendant for overnight shift on a part-time basis (two to three times a week).

Essential Job Duties and Responsibilities:

• Maintain resident, guest, and staff safety and security.
• Maintain resident and employee confidentiality.
• Be flexible with working various shifts. 12am – 8am; 8am – 4pm; 4pm – 12am.
• Respect the Jewish traditions and practices followed by the residents in their apartments and in the common areas.
• Follow and maintain front desk procedures for telephones, greeting, logbook, building security, emergencies, inspections, and maintaining a clean entrance area.
• Complete daily shift duty checklist.
• Complete accurate logbook entries and endorsement procedures with adjacent shifts.
• Answer telephones and directs calls.
• Monitor closed circuit security cameras and control entry to the building.
• Monitor emergency medical alert system and direct Health Services staff via 2-way radio and telephone.
• Coordinate transportation services, including communicating pick-ups and drop-offs with our Bus Driver, and processing taxi vouchers.
• Assign and monitor distribution of keys and 2-way radios to approved employees for designated work areas, and ensure that all keys and radios are signed for at the beginning and end of shifts.
• Facilitate customer service issues.
• Complete census procedure on residents.
• Report changes or problems regarding residents, guests, staff, and the building to Front Desk Supervisor and the appropriate manager right away.
• Assist Health Services in emergency situations.
• Ensure correct and accurate reporting and filing of important forms before the end of the shift.
• Uses 2-way radio, multi-line telephone, cell phone, computer, beeper, and emergency/security equipment as directed.

Other Job Functions:

• Attend in-service training and education sessions, as assigned.
• Perform jobs and projects as given by supervisor.
• Maintain appropriate dress code for shift assigned
• Keep work attire clean and up to standard.
• Report any issues that are below Rhoda Goldman Plaza standards to supervisor.

Qualifications:

• Front desk and/or reception experience.
• High school diploma or equivalent.
• Demonstrated customer service skills.
• Excellent command of English, both spoken and written.
• Clear diction.
• Very good computer skills: Word required, Excel desired.
• Ability to prioritize.
• Able to work well under pressure.
• Ability to set limits residents and guests to ensure safety and security.

Work schedule & benefits

• 2 overnight shifts.
• Generous pay-time-off pro-rated pay.
• Retirement plan.
• Commuter Benefits.

Rhoda Goldman Plaza is in compliance with EEOC regulations and performs pre-employment criminal background checks, health screening, and reference checks.

Job Type: Part-time

Pay: $19.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Overnight shift

Experience:

• Front Desk Receptionist: 1 year (Preferred)

Work Location: One location

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