Medical Office Receptionist Job Responsibilities: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Location: Primary Location: Emporium with the possibility of Ridgway as necessary

Medical Office Receptionist Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Opens and closes clinic
• Schedules clinic according to clinic protocols
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information at every visit by verifying in EMR.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges and monitoring balance due.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Copies, scans, faxes, and files as needed.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• All other duties as assigned.

Medical Office Receptionist Skills:

• Flexibility
• Multi-tasking
• Telephone Skills
• Excellent Customer Service
• Time Management
• Organization
• Attention to Detail
• Word Processing
• Professionalism
• Quality Focus

Job Type: Full-time

Pay: $15.00 - $15.01 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Saint Marys, PA: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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