Front Desk/Receptionist (Part-Time) Job at Edenbrook of Platteville

Edenbrook of Platteville Platteville, WI 53818

Eden Senior Care, founded in 2016, is a growing Healthcare Management company, focused on managing and operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota & Wisconsin. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden promotes and encourages the success of each of its employees and values the individual experience of its guests and their families.

Edenbrook Platteville is looking for their next front desk/receptionist We are a skilled nursing facility that's part of the Eden Senior Care network. Part-time Front Desk Receptionist every other weekend and afternoon hours of 2p-6p, 2 days per week.

Job Responsibilities:

We are looking to add a personable Receptionist to our team!

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

If you think you'd make a great fit, we'd love to hear from you!

Essential functions of the position include, but are not limited to:

  • Assures adequate number of staff are scheduled at all times to meet the resident's needs as well as federal, state, and local regulations.
  • Assures monthly and daily staffing records are completed on time.
  • Secures coverage for vacancy shift, open positions, vacations and staff call-offs.
  • Operates multiline telephone and paging system efficiently and professionally.
  • Answers incoming calls, determines the nature of the call and routes the call to the appropriate party.
  • Handles sensitive information regarding residents' and other facility matters with professionalism and confidentiality.
  • Maintains resident trust fund accounts.

Reasons to join Edenbrook:

  • Great team environment
  • Supportive leadership staff
  • Competitive Wages

Job Type: Part-time

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Platteville, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person




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