Company Overview:

Woodlands Medical is located in the thriving city of Prosper, Texas. We specialize in providing exceptional healthcare services, combining cutting-edge technology with personalized patient care. Our dedicated team of healthcare professionals is committed to delivering superior medical services in a warm and welcoming environment.

Job Description:

Woodlands Medical is currently seeking a skilled and personable Front Desk Receptionist to join our esteemed team. The Front Desk Receptionist will play a crucial role in ensuring the smooth functioning of our medical office by providing excellent customer service to patients, managing administrative tasks, and maintaining a professional and friendly atmosphere. This position offers a unique opportunity to contribute to the growth and success of a dynamic healthcare practice.

Responsibilities:

• Greet patients and visitors in a warm and friendly manner, ensuring they feel welcome and comfortable throughout their visit.

• Register new patients, collect necessary information accurately and efficiently.

• Schedule appointments, manage calendars, and maintain accurate patient records using our electronic medical records (EMR) system.

• Answer incoming calls, respond to inquiries, and direct calls to the appropriate staff members.

• Coordinate patient flow, ensuring timely and efficient check-in and check-out processes.

• Handle billing inquiries, process payments, and maintain financial records with utmost confidentiality.

• Maintain a clean and organized reception area, ensuring a professional and welcoming atmosphere.

• Assist with administrative tasks such as filing, faxing, scanning, and managing correspondence.

• Collaborate with medical staff to ensure seamless coordination of patient care.

• Adhere to all HIPAA regulations and maintain patient confidentiality at all times.

Qualifications:

• High school diploma or equivalent; additional certification in medical office administration is a plus.

• Proven experience as a front desk assistant or in a similar customer service role.

• Excellent verbal and written communication skills, with a professional and courteous demeanor.

• Strong organizational and multitasking abilities, with exceptional attention to detail.

• Ability to work effectively both independently and as part of a team.

• Knowledge of medical terminology and insurance procedures is preferred.

• Flexibility to adapt to changing priorities and work schedules

How to Apply:

If you are a motivated individual with a passion for providing exceptional patient care and thrive in a fast-paced medical office environment, we would love to hear from you. To apply for the position of Front Desk Receptionist at Woodlands Medical, please submit your updated resume to hiring@woodlandsmg.net.

Woodlands Medical is an equal opportunity employer, dedicated to building a diverse and inclusive workforce. We appreciate all applications, but only those selected for an interview will be contacted. Thank you for considering a career with Woodlands Medical.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Prosper, TX 75078: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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