Front Door Screener Job at LifeLong Medical Care
Overview:
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.
Benefits
COVID-19 Vaccine Policy
LifeLong Medical Care is looking for a
Front Door Screener to work at our TRUST Health Center in Oakland. The Front Door Screener will be stationed at the front door of an open health center wearing site issued PPE. This staff member screen all patients and visitors who come to the clinic for in-person care. They will also be asking a series of screening questions as well as checking appointment status and reviewing the problem list for patients to help with infection control at the site level.
This is a full time, 40 hour/week, benefit eligible position.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.
Benefits
Compensation: $20 - $24/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
COVID-19 Vaccine Policy
In accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families; our patients and visitors; and the community at large from infectious diseases, that vaccinations may reduce. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Order of the California State Public Health Officer. Unless a reasonable medical or religious accommodation is approved, all employees must receive COVID-19 vaccinations.
Responsibilities:
COVID Infection Control
- Screen patients and visitors has they arrive to the health
- Ask a series of provided screening questions to assess risk of COVID infection and Monkeypox
- Ensure each patient or visitor receive surgical mask before entering the health center
- Direct patients to the correct location depending on the screening.
- Communicate with triage nurse or provider of the day of screening findings
- Maintains clean and pleasing appearance of waiting area
- Perform other duties as assigned by supervisor
Administrative
- Utilize an Electronic Health Record system (EPIC) to check patient appointment status
- Utilize an Electronic Health Record system (EPIC) to review patient’s problem list to see if a COVID test has been performed in the last 14 days
- Use triage screener sheets to update patient contact information electronic health records system (EPIC)
- Maintain inventory for list for hygiene kits
- Make daily coffee and maintain daily courtesy beverage supplies
- Perform other duties as assigned by supervisor
All employees are provided with personal protective equipment (PPE).
Qualifications:
- Ability to prioritize competing work demands and tasks from clients or staff
- Ability to work effectively and calmly under pressure in a positive, friendly manner
- Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change.
- Ability to seek direction/approval from on essential matters, yet work independently, using professional judgment and diplomacy.
- Work in a team-oriented environment with a number of professionals with different work styles and support needs.
- Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
- Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
- Make appropriate use of knowledge/ expertise/ connections of other staff.
- Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
- High school diploma/equivalent preferred.
- Flexibility to work at different LifeLong locations.
- Ability to lift 20 pounds.
Job Preferences
- Bilingual in Spanish/English. Ability to read, write, and speak fluently is highly desirable.
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