Chick-fil-A is looking for highly motivated leaders!

Compensation: $20.00-$22.00/hour

At Chick-fil-A, leadership is not about being in charge, but taking care of those IN our charge.

A Front of House Director is a member of our top leadership team at Chick-fil-A Lombard. Previous leadership or management experience is required.

All leaders at Chick-fil-A are responsible for embodying the Owner/Operator's vision and core values, creating a fun and focused work environment, leading and coaching others toward success, and ensuring all aspects of shift management result in an outstanding experience for each guest.

Restaurant Directors work to implement the business mission and strategy alongside the Owner/Operator by developing and coaching restaurant leaders, crafting and implementing strategies for operational execution, and driving the team toward success and business results.

The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours.

We are looking for applicants who exhibit the following qualities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

Applicants must be able to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask & quickly, yet thoroughly
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Work outside in the drive-thru in varying weather conditions

Responsibilities include, but are not limited to:

• Ensuring and leading Team Members to follow recipes and read tickets to accurately prepare all orders.

• Ensuring that Team Members are extremely accurate with weights and measurements for all recipe items.

• Motivating and Coaching Team Members to work at a pace to maintain restaurant's established speed of service guidelines.

• Creating and implementing systems to ensure the highest standards of workplace cleanliness at all times.

• Ensuring that cashiers follow cash handling procedures at all times.

• Executing proper security and cash handling and control procedures

• Leading Team Members to monitor dining room, restroom, parking lot and overall facility cleanliness.

• Performing any of the tasks above as needed throughout shift.

• Addressing guest issues that may arise; consults with management regarding complex issues.

• Maintaining a positive working relationship and treating all employees with respect, while simultaneously providing them with coaching, direction, and feedback.

• Appropriately documenting employee performance and policy/procedure violations and taking appropriate corrective actions with Team Members.

• Strictly adheres to all Company policies and procedures.

• 
  You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Be available to work a minimum of 40 hours a week with open availability between 6:00am-10:30pm
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience.
• Excellent verbal and written communication skills

Our Benefits:

• Competitive Pay ($20.00-$22.00/hour)
• Full-Time Hours with overtime available
• 401k with company match available
• Full medical, dental, and vision insurance coverage
• Cell phone and gym reimbursement
• Vacation Time
• College Scholarship Opportunities
• Closed Sundays
• Meal Discounts & other employee benefits
• Development opportunities through training and promotion
• Free College Tuition to Point University

Want to be on our team? Apply today!