Company overview:

Howard's was founded in 1946 in Los Angeles County, California. Due to the Company’s focus on customer satisfaction, the business has grown over the past 75 plus years to become Southern California's largest and most trusted independent retailer of appliances, TVs, and mattresses. With 12 locations, our goal is to help consumers simplify their experience to purchase great products for their home.

Job Summary:

The following are the primary responsibilities for a Forklift Operator at Howard’s Pico Rivera Distribution Center. This position is intended to support the shipping and receiving of all serialized and non-serialized merchandise. This position requires an understanding of all Howard’s Policy and Procedures. Adherence to these policies and procedures is always expected. All defined areas of responsibility listed below carry equal weight of importance.

Essentials Functions:

This job description is not all encompassing and may be modified as needed. This position reports directly to the Assistant Manager.

1. Safe Work Habits

· Responsible for filling Forklift propane tank for machine operating (daily), training provided

· Learn and adhere to proper lifting techniques

· Learn and adhere to guidelines for safe operation of a sit-down carton-clamp lift truck

· Perform daily pre- and post-shift inspections of all equipment utilized including lift truck

· Use appliance dollies and carts in a safe manner as needed for lifting and transporting

· Always ask for assistance when needed for lifting heavy items

· Wear protective clothing and use protective equipment as required

2. Order Picking

· Operator responsible for accurate and timely picking and staging of merchandise for consumer delivery, will-call, and installation as well as internal transfer

· Operator responsible for following all manufacturer suggested handling best practices

· Operator responsible for scanning picked inventory to corresponding order or transfer

· Operator responsible for reconciling scanned inventory reports in accordance with facility standards

3. Inventory Receipt and Put-Away

· Operator responsible for accurate and timely unloading, staging and put away of all incoming goods

· Operator responsible for accurate and timely labeling and scanning goods to be received before put away

4. Inventory Control

· Operator will be responsible for using inventory scanners to ensure goods are accurately reflected in correct inventory locations as they move through DC and store channels

· Operator must conduct routine (weekly) bin location audits of their assigned Area of Responsibility within the Distribution Center

· Operator will be required to assist with bi-annual serialized inventories and reconciliation of any recorded variances

· Operator is required to ensure all received, transferred, and shipped goods are properly tagged with inventory labels as specified by Howard’s Policy & Procedure

5. Cleaning & Staging

· Operator is responsible for cleanliness and organization of their assigned Area of Responsibility within the Distribution Center

· Operator is required to assist, as needed, or instructed, in the general upkeep of the Pico Rivera facility, including common and exterior areas

· Ensure lift-trucks are refueled at the end of each shift

6. Other – Back Up Company Driver

· Must be willing to be trained to drive 28’ box truck on a stand-in basis, training provided

· Must have clean driving record

· Move furniture to stage for shipping – up to 50 lbs.

· Must utilize an appliance dolly (daily), training provided

Physical and Environmental Requirements:

· Ability to lift to 50 pounds.

· Requires frequent walking, standing, twisting, bending, and occasional repetitive movement.

· Requires using hand tools

· Requires working indoors in environmentally controlled conditions. Occasionally will go outdoors

7. Answer and screen telephone calls in a professional and timely manner when needed to support the sales team and Manager.

· Assist sales when possible on follow-up with store layaways to ensure customers are kept updated on ETAs.

· Answer customers' questions about merchandise and advise customers on merchandise selection.

· Stamp, attach, or change price tags on merchandise, referring to price list.

· Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

· Compare merchandise invoices to items received to ensure that shipments are correct.

Work Schedules:

· Available to work mornings, afternoons, evenings, and weekends

· Ability to sustain a good attendance track record

Qualifications:

· 1 year of Forklift experience

· Certified Forklift.

· Customer service experience

· Understanding of basic math and cycle count

· Computer literate (intermediate)

· Experience with Microsoft Suite

· Ability to maintain professionalism when interacting with internal and external customers

Preferred:

· Bi-lingual Spanish/Tagalog/Vietnamese/Chinese/Korean preferred but not required

Howard’s Appliances, Inc. is an equal opportunity employer and does not discriminate based on race, color, gender, religious creed, religious dress and grooming practices, marital or familial status, domestic partner status, national origin or ancestry, physical or mental disability, medical condition, genetic characteristics or information, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), sexual orientation, military or veteran status, gender identification, and gender expression or any other consideration or characteristic made unlawful by federal, state, or local laws.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

COVID-19 considerations:
Company follows COVID19 regulations.

Experience:

• Warehouse experience: 1 year (Preferred)

Work Location: One location

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