Job Summary:

The newly renovated Hampton Inn Mechanicsville is just North of Downtown Richmond, VA. This is a splendid opportunity to lead the repositioning of the hotel in the bustling 95 – 295 corridor. Several large developments in the Region will ensure steady growth in business volume. We’re looking for a leader that demonstrates Hamptonality and can motivates the hotel team members to deliver a memorable guest experience. .

Shamin Hotels is Virginia’s largest hotel management company owning and operating over 68 hotels and we are continuing to grow! With that, we are seeking an accomplished leader with a passion to serve others, a strong communicator, and someone who excels at challenges. As General Manager, you will be responsible for leading and managing all hotel operations including but not limited to sales, human resources, housekeeping, maintenance, guest satisfaction, brand standard compliance, and operational efficiency.

Essential Job Functions:

• Develops short term operational plans for the hotel which support the overall objectives of the company.
• Monitors the performance of the hotel through verification and analysis of guest satisfaction systems financial reports.
• Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
• Implements and maintains local and sales program.
• Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with regulations and company HR policies and procedures.
• Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the hotel.
• Conducts monthly property inspection which protects both the assets of the hotel and the personal safety of employees and guests.
• Develops new programs, which should result in an increased level of guest satisfaction and operational excellence.
• Rewards employees who use their empowerment to meet or exceed guest expectations.
• Establishes and maintains an appropriate level of community involvement.
• Teaching, mentoring, and directing hotel staff.
• Demonstrating self-confidence, energy and enthusiasm at all times.
• Being comfortable with the high level of visibility and the leadership role within the hotel and community.
• Flexibility to work various schedules as business demands. Some nights holidays possible. Partial weekend work frequently the norm.

TOP Requirements:

• Lead by example: Team Up, Own It and Passionately Serve!
• Create and foster a TOP Culture within your department.
• Give Shout Outs to your Team Members that Team Up, Own It or Passionately Serve.
• Teach, mentor, and direct your team to exemplify the TOP Culture.
• Demonstrate self-confidence, energy and enthusiasm at all time
• Being comfortable with the high level of visibility and the TOP leadership role within the company.

Qualification Summary:

• High school diploma or GED certification required. Extensive experience in a hotel required. Bachelor’s degree preferred.
• 3 years of hotel experience and 2 years of supervisory or management experience.
• Valid driver’s license from the appropriate state. Driving record approved by insurance carrier guidelines.
• Must be able to work with and understand financial information and data, and possess basic mathematical skills
• Reading, Writing, Basic Math, and Computer skills. Hilton Lobby PEP PMS systems experience preferred.

Perks

Bonus program | 401(K) Matching | Paid Time Off | Hotel Discounts |Life Insurance | Disability insurance | Dental Benefits