Genomic Medicine - Upstream Field Application Specialist Job at Cytiva
Be part of something altogether life-changing!
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term. Your health and wellbeing are important to us and together we will not compromise on safety in the workplace or the environment.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Territory: AK, Alberta, British Columbia, CA, HI, ID, MT, Northwest Territories & Nunavut, OR, Saskatchewan, WA, WY, Yukon, CO, UT, AL, AR, FL, GA, KY, LA, MS, NC, OH, OK, SC, TN, TX, WV, PR, IL, IN, MO, NM, AZ, NV, CT, MA, NH, NY, RI, VT, DC, DE, MD, NJ, PA, VA, IA, KS, MI, MN, ND, NE, SD, WI, Manitoba, ME, Newfoundland & Labrador, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island
Purpose: Field Application Specialist roles support the Customer, Account Manager, Product Specialist, and core commercial team. Provides deep scientific knowledge in the customer context, including tests and demos to prove competitive advantage.
Accountabilities:
Collaborates with Account Managers, and Sales Specialists within their territory based on customer demand for scientific application.
Responsible for providing pre and post-sale support, product demonstrations, seminars, training and supporting territory sales objectives.
Applies highest level of scientific and technical product knowledge in modality, including solution impact, capabilities and functions within context of Cytiva customers.
Supports customers with in-depth technical support, remotely, in person or in the lab. Conducting demos or experiments for or with the customer. Following up on samples with technical advice and/or experimental support.
Responsible for regional customer training, developing application driven training courses and demonstrations, at customer sites and high-level scientific meetings.
Build and strengthen strong technical relationships with customer.
Identify potential opportunities of scalability of an application, identify products and services that will provide significant cost savings and productivity gains for the customer, and persuasively educates and articulates the benefits to the customer.
Critical competencies for success based on Danaher’s Core Value Behaviors:
Customer Focus: Delivers customer-centric solutions to meet current and anticipated needs.
Plan to Action: Prioritizes options and translates intentions into plans and sustainable outcomes.
Growth: Seizes opportunities to preserve the core and contribute to growing the business.
Integrity: Demonstrates moral and ethical principles and does the right thing despite pressure, even when no one is watching.
Continuous Improvement: Optimizes effectiveness and consistently seeks to improve all aspects of the work.
Capability: Develops self and team to meet career aspirations through achieving Danaher’s goals.
Skills:
Cross selling, upselling, value positions and funnel management.
Comprehensive Cell Therapy, Viral Vector or nucleic acid process (upstream/downstream) expertise.
Understanding of customers’ key business drivers.
Insight with networks and contacts.
Education and Experience:
Bachelor’s Degree in biotechnology, life sciences or relevant field. Preferably in cell biology, biochemistry, and immunology
5 years of applications experience must be from Biotechnology industry.
Systems and Tools: QlikSense or Sales Force
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
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