Guest Service Specialist
Gervasi Vineyard
Canton, Ohio
Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality experience where people can connect to enhance their lives. We could not make that vision a reality without our passionate employees! We promote a dynamic, fun and exciting work environment, and pride ourselves on opportunities for career development.
We are currently hiring a Full-Time Guest Service Specialist.
Duties include, but are not limited to:
- Checking guests in and out and compiling a report at days end
- Preparing audits based on the front office ledger
- Assisting guests with purchasing event tickets, buying merchandise, making reservations etc.
- Assisting guests, in person or over the phone, with inquiries including but not limited to information regarding events, specific venues etc.
Requirements:
- Opera Cloud experience a plus but not necessary.
- High School Diploma or equivalent
- Customer relations experience, preferably in the Hospitality industry
- Strong working knowledge of computer software such as Word, Outlook, and Excel
- Numeracy skills
- Administrative skills
Benefits:
- Pay: $15- $18 an hour
- All Employees:Employee PERX
Discounted meals
- Full-time Employees:Medical
Dental & VisionLife InsurancePaid Time OffPaid Holidays
If you’re interested in this position, please submit a current resume
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location: In person
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