Help Desk Informational Support Assistant 7.5 hours/day Job at Litchfield Independent School District

Litchfield Independent School District Litchfield, MN

$16 - $18 an hour
    JobID: 808

    Position Type:
    Technology/Computer Technician
    Date Posted:
    5/8/2023
    Location:
    Litchfield Middle School
    Date Available:
    08/28/2023
    Closing Date:
    until filled

    Litchfield Public Schools
    Help Desk Informational Support Assistant

    Help Desk Informational Support Assistant Position: Litchfield Middle School
    Start Date: On or about August 28th 2023
    Salary and Days: Per Contract 174 day work year agreement (with some summer hours available)
    Hours: Monday - Friday, 7.5 hours per day
    Reports to: Technology Director
    Compensation: Range around $16.00-18.00

    JOB GOAL: Provide staff and students a help desk for technology and media needs, in a welcoming space.

    QUALIFICATIONS:

    • High School Diploma required
    • Post-secondary education and/or degree; certification by the state as highly qualified preferred

    DESIRABLE SKILLS:

    • Computer and data entry experience

    • Technologically literate: able to use computers, other devices and assist others in using them

    • Human relations skills to effectively work with students, teachers and parents

      • Good reading, writing, speaking, and listening skills
    • Demonstrated aptitude in areas of assigned duties

      • Experience with Follett Destiny, Google Suite, iPads, Macbooks, Chromebooks, etc.
    • Demonstrate independent initiative

    REPORTS TO: Director of Technology and Building Principal

    ___________________________________________________________________________

    PERFORMANCE RESPONSIBILITIES:

    • Help Desk support of the Technology Department - respond to student & staff requests for troubleshooting, evaluating, prioritizing, and solving problems with devices and equipment.
    • Help & Supervise students in the media center

    • Process and physically maintain library materials to include books and equipment by using library software, purchasing inventory, bar-coding, labeling, covering, organizing shelves, etc. Work with staff and students to procure library materials needed to support instructional goals.

    • Engage in appropriate use of software/databases used by the District (e.g. Google [Sheets, Docs, Calendar, Slides], Infinite Campus, Testing software, Destiny, etc.).

    • Exhibit a capability and willingness to adapt to new technologies and the opportunities they present.

    • Creatively facilitates use of the media center resources (space and equipment) to support curriculum and technology.

    • Collaborates with staff and technology department to help implement, sustain and support technological delivery of curriculum, e.g. assisting with iPad & Macbook/Chromebook issues, software installation, record keeping.

    • Assist with School Assessment for state-mandated testing. Collaborates with the District Assessment coordinator, teachers and staff to offer assistance as directed.

    • This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management.

    ___________________________________________________________________________________
    BENEFIT PACKAGE:
    Health and Hospitalization Insurance: The District shall contribute up to, but not to exceed, the sum of two hundred forty dollars and sixty cents per month ($240.60) for the 2021-2022 and 2022-2023 school years. Any additional cost of the premium shall be borne by the employee and paid by payroll deduction.
    Dental Insurance: If available from the insurance carrier, employees covered by this Agreement may participate in the school's group dental insurance program at the employee’s expense.

    Life Insurance: The District shall provide each Help Desk Informational Support Assistant with a $5,000 term life insurance policy. The premium for this insurance shall be paid by Independent School District #465. In addition, if available from the insurance carrier, additional term life insurance will be made available to each employee at the employee's option. The premium for the additional coverage shall be paid by the employee through payroll deduction.

    Long Term Disability Insurance: The District shall make available to each Help Desk Informational Support Assistant employee a Long Term Disability Insurance Policy, the premium for which shall be paid by Independent School District #465.

    Sick Leave: All Help Desk Informational Support Assistants will be awarded 15 sick days per calendar year.

    Emergency Family Leave: A total of five emergency family leave days are granted each Help Desk Informational Support Assistant for serious illness or death in the immediate family. Immediate family shall mean: employee's spouse, their children, sons/daughters-in-law, grandchildren, the parents of the employee and the parents of the employee's spouse.

    In the event of a serious illness or death of the employee's or spouse's grandparents, brothers, sisters, and brothers/sisters-in-law, a cumulative total of three (3) leave days will be granted. Said three (3) days to be subtracted from the employee's sick leave time. Other cases may be submitted for approval at the discretion of the Superintendent of Schools.

    Personal Leave: All Help Desk Informational Support Assistants may be granted personal leave of no more than (3) days per year. One (1) day may be carried over to the next year with a maximum of four (4) days cumulative. No personal leave will be deducted from sick time.




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