Host/hostess Job at Dirty Habit - Sage Hospitality Group - San Francisco
Dirty Habit - Sage Hospitality Group - San Francisco San Francisco, CA 94103
Dirty Habit and Hotel Zelos is seeking a Host to join our team in serving guests with creativity and passion!
Work Where You Belong! Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style. Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city. Indulge your vices in Hotel Zelos’ acclaimed fifth-floor sanctuary, Dirty Habit, where craft cocktails pair perfectly with light bites by Chef Thomas Weibull. Lounge in the expansive dining room or outside on the heated rooftop patio.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
POSTION SUMMARY
Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.
POSITION RESPONSIBILITIES
- Meets arriving customers as they enter restaurant with cordial greeting.
- Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
- Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
- Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
- Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
- Become familiar with the menu and updates menu.
- Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
- Checks the proper set-up of tables and seating prior to opening.
- Immediately reports in writing any maintenance or housekeeping discrepancies to management.
- Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
OTHER RESPONSIBILITIES
- All other duties as assigned, requested, or deemed necessary by management.
Education/Formal Training
- High School diploma or equivalent
Experience
- Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.
Knowledge/Skills
- Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
- Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.
EOE
Job Type: Full-time
Pay: $18.01 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Casual dining restaurant
- Fine dining restaurant
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- San Francisco, CA 94103: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant: 1 year (Required)
- Receptionist: 1 year (Required)
- Host/hostess: 1 year (Required)
License/Certification:
- Alcohol Seller Certificate (RBS) (Required)
- Food Handler Certification (Required)
Work Location: In person
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