Job Analysis

This position is responsible to provide direct support and supervision of Group Home staff and monitor the delivery of services to residents. This position is also responsible for ongoing communication with the Marinette County Health & Human Services Department workers as it pertains to the delivery of services for residents.

Essential Job Functions

• Supervise house staff, conduct performance appraisals and disciplines, prepare schedules and monitor employee performance and effectiveness.
• Assist Executive Director with the hiring process.
• Provide input to enhance delivery of services to the Executive Director.
• Prepare reports for various meetings as directed by the Executive Director.
• Ensure resident intakes, assessments, treatment plans and discharge paperwork is complete and processed by applicable deadlines.
• Address medical needs of residents, assist staff with problem-solving situations and/or contacting nurses or providers.
• Assist agitated residents.
• Monitor daily house expenses and send monthly billings to Marinette County Health & Human Services.
• Approve house staff time entry for payroll.
• Assist Executive Director with budget when necessary.
• Inspect home for maintenance issues and notify the Executive Director of any concerns.
• Assist with enforcing policies and procedures.
• Assist with compliance to applicable state statutes, license requirements, etc.
• Transfer staff time cards into spreadsheets, forward to the Executive Director for approval and then submit to contracted payroll company for payment.

Required Abilities

• Maintain security of confidential matters and materials.
• Maintain knowledge of applicable current local, state, and federal laws, rules and regulations.
• Operate modern office equipment.
• Possess working knowledge of general office procedures, computer hardware/software and office equipment.
• Communicate orally and in writing effectively.
• Write documents and/or articles using original or innovative techniques or styles.
• Present information to management, small groups and individuals.
• Respond to inquiries, complaints or questions from a group or individual setting.
• Remain calm and level headed in difficult, unexpected or emergency situations.
• Establish and maintain an effective working relationship with department heads, employees, the general public and other agency staff.
• Possess excellent public relation skills.
• Apply excellent troubleshooting skills.
• Exercise the judgment and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.
• Interpret complex documents.
• Respond effectively to the most sensitive inquires or complaints.
• Define problems, collect data, establish facts and draw valid conclusions.
• Add, subtract, divide and multiply.
• Memorize and retain information over long and short periods of time.
• Apply attention to detail.
• Apply procedures and interpret instructions accurately.
• Perform effectively under tight time frames and demanding schedules.
• Plan and monitor assigned activities.
• Prioritize multiple tasks and meet scheduled deadlines.
• Work in the presence of distractions or under monotonous conditions without significant loss of efficiency.
• Work as a team player in the absence of or with minimal supervision.
• Manage unexpected changes within job duties.
• Work independently and exercise sound professional judgment.
• Utilize authority effectively.
• Plan, organize and direct the work of others.
• Possess considerable knowledge of managerial techniques.

Qualifications

• Requires a minimum of an Associate’s Degree, Bachelors preferred in Human Services related field
• Requires two years of experience in the Human Services Field.
• Prefer supervisory experience.
• Possess and maintain an insurance acceptable drivers’ license.
• Qualify under the Wisconsin Caregivers Law, Wisconsin Act 27.

Environmental Conditions of the Workplace

• Work indoors in a controlled environment.
• Deal with challenges and criticism on a regular basis.
• Interact with abusive and/or difficult individuals occasionally.
• Work in fast-paced high-pressure situations.
• May be exposed to body fluids and communicable diseases.

Physical Demands

• Requires hand-eye coordination.
• Sit for long periods of time.
• Stand for long periods of time.
• Lift and/or carry up to 25 pounds frequently, occasionally lifting in excess.

Additional Duties

• Work outside of normal work hours when necessary.
• Perform additional duties as assigned.
• Respond to and address calls 24 hours/day.

Revised: 05/2023

Job Type: Full-time

Pay: $48,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Choose your own hours

Ability to commute/relocate:

• Marinette, WI 54143: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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