Housekeeping - Rooms-Shampoo Porter Job at Four Queens Hotel and Casino
Responsible for keeping carpets in guest rooms, hotel public areas, and administrative offices clean and spot free. Maintains a schedule to ensure carpets receive deep cleaning on a monthly basis.
Qualifications
Education
High school diploma or the equivalent.
Shampoos guest room carpets and hotel public areas.
Ensures that all carpet is free of spots.
Shampoos carpet in administrative offices on a monthly basis.
Other duties as assigned.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Work may require evening, early morning, and week end schedules. Must be able to bend and kneel through out assigned shift. Must be able to occasionally reach above head in performing job duties. Able to push, pull and carry up to 50 pounds. Must be able to work in a fast paced environment. Must be able to stand and walk for extended periods of time.
Physical Requirements
Specialized Work Experience
Basic communication skills required. Must be able to understand and speak English. This is normally acquired through a high school diploma or equivalent.
Must be able to read labels on chemical bottles. Must be able to tolerate cleaning chemicals without developing an allergic reaction.
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
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