Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Human Resources Coordinator to join our team in Brentwood, TN.

About the role: The HR Operations Coordinator is responsible for providing day to day operational, project and functional support to the human resource organization. This role will provide support and guidance to team members throughout the organization as a member of the HR Operations Team. This position reports to the Manager, HR Operations.

Essential Functions:

• Triages team member inquiries seeking HR support and directly responds or redirects to the appropriate self-service portal and/or the HR subject matter expert.
• Coordinates with various departments (e.g. Credentialing, Operations) as well as third party vendors (e.g. background and drug screen) to ensure all pre-employment, on-boarding tasks are complete in order to promote a successful, timely and professional on-boarding experience for the new hire.
• Partners with HR Functional teams to address day to day concerns and resolve issues. May represent HR Operations on HR functional project teams.
• Responsible for assisting managers and supervisors in understanding company policies and procedures.
• Provides support to the functional HR Teams and business leaders in communicating, collecting, compiling and coordinating information in support of program and operational efficiencies.
• Performs and/or coordinates the on-boarding/off-boarding duties to include, but not limited to; processing new hires, changes, and terminations and maintaining accurate records.
• Responsible for internal HR records management and coordinates with partners in Talent Acquisition, Clinical Operations and Credentialing to ensure compliance.
• Facilitates new hire orientation and may lead other learning/training presentations related to programs and processes supported by the coordinator role.
• Partners with HR Tech and Analytics to produce standard reports and ensure data integrity. Examples of reports include, but are not limited to: new hire reports, change reports, turnover reports, census reports, EEO-1 reports, credentialing reports, and various audit reports which support systems data integrity.
• Serves as a resource to maintain employee self-service and manager self-service portal content and related training materials.
• Ensures on-boarding processes adhere to company policy and are compliant (e.g. I-9 Verification, E-Verify, EEO-1 reporting, etc.)

Job Requirements:

• Bachelor’s degree strongly preferred or equivalent work experience.
• Minimum of two years of HR experience

Preferred Experience:

• Familiarity with local, state and federal employment laws.
• Strong detail orientation. Demonstrated ability to handle personal and confidential and/or legally restricted information securely and confidentially.
• Excellent written and verbal communication skills.
• Ability to quickly establish credibility and develop relationships with team members at all levels.
• Solid analytical and problem solving skills.
• Excellent customer service, organizational and multi-tasking skills.
• Strong working knowledge of Microsoft Office software including Outlook, Excel, Word, and PowerPoint as well as strong skills utilizing social media platforms i.e. SnapChat, Twitter, Facebook, Instagram and LinkedIn.
• Strong technical skills - experienced with web-based programs and software databases in terms of demonstrated experience with data entry and using software/applications for creating reports.
• Comfortable working in an environment that requires flexibility and the ability to work autonomously with general direction.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, we are requiring all new team members to be fully vaccinated with a COVID-19 vaccine*, except where a reasonable medical or religious accommodation can be granted. Should you be offered and accept a position with Premise Health, you will be required to provide your proof of vaccination in the form of your CDC vaccination card as part of the pre-employment onboarding process.

• As permitted by applicable law.

Street Address: