About Us:

Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

What You'll Do as a Human Service Program Consultant:

Ohio Department of Public Safety - Emergency Medical Services

Report in location: 1970 West Broad Street, Columbus, Ohio 43223

(Currently Hybrid Eligible)

Oversee the functional operation of the Emergency Medical Services Incident Reporting System (EMSIRS), & the Ohio Trauma Registry (OTR) Acute Care & Rehabilitation modules; Ensure EMS agencies, hospitals & rehabilitation facilities are in compliance with the Ohio Revised Code (ORC) section 4765.06; Examine medical record data submitted through EMSIRS & OTR from various agencies, hospital registrars, & other users throughout the state of Ohio (e.g., develop & run various validation reports to check for accuracy, validity, & completeness of submitted records); Utilize Microsoft Excel & other applications to perform data analysis (e.g., standard deviation, descriptive statistics, etc.) to identify data trends, support research, & respond to data requests; Work with the staff (e.g., personnel, agency chief, CEO, program manager, registrar etc.) of non-compliant EMS agencies & hospital facilities to determine a plan of action to bring the agency or facility into reporting compliance (i.e., contact data submitters with identified issues & provide corrective solutions); Provide administrative support & guidance to EMSIRS & OTR system users (e.g., provide orientation for new system users, provide training & educational programs for outside agency staff regarding the ORC 4765 requirements); Oversee general system security of EMSIRS & OTR by issuing & cancelling access credentials in accordance with policy (e.g., Provide access to new EMSIRS & OTR users, provide password assistance to system users by issuing, updating, & resetting system passwords); Assist system users with account accessibility issues & report identified systems concerns to appropriate vendor or technical support; Assist users with specific questions regarding the functionality of both systems; Act as subject matter expert (SME) for both systems & their datasets, & participate in various meetings regarding system requirements & updates; Update EMSIRS & OTR system data dictionaries (e.g., ensure information within EMSIRS & OTR data dictionaries is consistent with national standards); Gather, organize, & compile contact information for EMS agencies & reporting facilities (e.g., verify & update agency chief information & access in the EMS Agency Module; assist agency representatives in obtaining user access; contact non-compliant agencies); Conduct interviews with agency & facility staff to identify personnel responsible for reporting data.

Utilize Microsoft Excel & other applications to process requests for EMSIRS & OTR data of various medical incidents to be used for research; Contact requestor (e.g., physicians, registrars, researchers, agency personnel, etc.) to ensure thorough understanding of medical data requested; Provide alternatives when the format requested does not comply with the limitations imposed by law & rule; Utilize appropriate applications to create & run queries within the EMSIRS & OTR data repositories to extract data; Ensure patient privacy is maintained (e.g., ensure patients information is not sent in a combination that could reveal their identity (e.g., race, sex, injury location, treating agency &/or facility, etc.) using various techniques (e.g., deidentification, data suppression, data aggregation, etc.); Utilize Excel & other applications to manipulate extracted data to produce accurate & desired results (e.g., perform statistical analysis; Create tables, graphs & charts (i.e., pie, bar, column, etc.), create custom calculations); Utilize available applications to create geographical maps of specific incidents.

Analyze & create quarterly & annual reports to review for reporting compliance; Create & run various queries to gather raw data for reports as requested; Utilize Excel & other applications to analyze & organize data into meaningful, concise & accurate reports (e.g., create various charts & graphs to visually display report data & trends); Document findings from report analysis & provide recommendations for identified issues or concerns (e.g., identify pros & cons of EMSIRS & OTR system data, provide corrective solutions); Create PowerPoint presentations of findings to be presented at Emergency Medical, Fire & Transportation Services (EMFTS) Board its committees, subcommittees, & workgroups.

Act as staff liaison & provide administrative support for the Board's committees, subcommittees, & workgroups; Prepare meeting agendas & compile & distribute meeting packets & materials; Coordinate meetings for various committees; Attend committee meetings & prepare & distribute meeting minutes; Update & maintain EMS meeting calendar.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Dental, Vision and Basic Life Insurance

Time Away From Work and Work/Life Balance

Employee Development Funds

Ohio Public Employees Retirement System

Deferred Compensation

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field; 18 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

• Or completion of graduate core program in social or behavioral science or medicine-related or comparable field; 6 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

• Or equivalent of Minimum Class Qualifications for Employment noted above.

Major Worker Characteristics

KNOWLEDGE: Safety Practices; Medical Terminology; Research methods & techniques; (*) Law (Ohio Revised Code 4765 rules & regulations); (*) Agency Policies & Procedures (ODPS & EMS); Crystal Reports.

SKILL: Word Processing (Microsoft Office applications); Equipment Operations (General office equipment).

ABILITY: Reasoning: define problems, collect data, establish facts & draw valid conclusions; Numerical: comprehend & record figures accurately; use statistical analysis; Verbal: PROOFREAD TECHNICAL MATERIALS, RECOGNIZE ERRORS & MAKE CORRECTIONS; originate &/or edit technical, scientific or advanced literary publications; use proper research methods in gathering data; develop complex reports & position papers; Clerical: gather, collate & classify information about data, people or things; Interpersonal: handle sensitive inquiries from & contacts with officials & general public; Interpret statistical data & draw valid conclusions & findings; Utilize various software programs to extract necessary data; work alone on most tasks; cooperate with co-workers on group projects; Utilize Crystal Reports to extract necessary data.

(*) Developed after employment.

Supplemental Information

UNUSUAL WORKING CONDITIONS: May require overnight travel.