At Embrace Families we believe all kids deserve to grow up in safe, stable and loving homes. As a national leader in child welfare services, we begin by helping Central Florida families overcome the root causes of abuse and neglect through programs that offer case management and other prevention services that keep families together and build a stronger community. When a child can’t remain safely in their home, we partner with local agencies to support them through foster care, adoption, mentoring and beyond to ensure that children in bad situations move toward brighter futures.

Telecommuting/Remote work options available

Starting salary: $36,192 / Year (negotiable based on experience)

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POSITION OBJECTIVE:

The Information & Eligibility Specialist - Orange East is responsible for data management, data entry, data reporting and data validation. In addition, this position obtains, maintains and processes client information to determine eligibility for Federal funding and Medicaid. In this role you will assist in resolving problems, locating missing/additional information and be responsible for creating and maintaining documentation which meets all state and federal requirements for client eligibility.

KEY FUNCTIONS:

• Accurately enters required program information adhering to strict deadlines
• Obtains and maintains appropriate eligibility documentation
• Completes applications for Medicaid and Federal Funds
• SSI applications, tracking and change of payee including DCM technical assistance when needed.
• Maintains open communication with Protective Investigators and Case Managers responsible for supervising cases of children in care, obtaining information on income, household composition and family resources in order to determine eligibility
• Provides technical assistance on the completion of all eligibility forms
• Service Center Medicaid support: verification, provider changes and validation activities
• Document tracking, checklist preparation and requests for more information
• Queries systems to access specific information for distributing weekly/monthly reports to case management and senior management staff
• Performs routine data validation sampling

• Attends regular IES team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed.
• Completes Medicaid plan enrollment activities and tracking.
• Participates and documents CTS staffings.
• Perform IES training activities such as Argos training, DCM orientation and ongoing FSFN support.
• Participates in peer file review activities.
• Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to Records Room, Adoption, Master Trust and Operations staff.
• Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation.

QUALIFICATIONS:

Required:

REQUIRED:

• High School Diploma/GED
• 2 years experience with spreadsheets/databases
• Proficiency in Microsoft Excel, Access, and Word

PREFERRED:

• Minimum of 2 years of child welfare or related experience.
• Record management experience
• Data management experience
• Thorough knowledge of state SACWIS system
• Previous experience in client eligibility determination

SKILLS:

REQUIRED:

• High School Diploma/GED
• 2 years experience with spreadsheets/databases
• Proficiency in Microsoft Excel, Access, and Word

PREFERRED:

• Minimum of 2 years of child welfare or related experience.
• Record management experience
• Data management experience
• Thorough knowledge of state SACWIS system
• Previous experience in client eligibility determination

SPECIAL CONDITIONS:

• Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years.
• On-call assignments- N/A
• Travel- local: 5% per week, long-distance: 2.5% per month

PHYSICAL & MENTAL REQUIREMENTS: (N=Needed P=Preferred)

Analyzing (N), Bending-neck (N), Bending-waist (N), Calculations (N), Carrying/Lifting (N), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (N), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (N), Twisting-waist (P), Walking (P), Writing (N)

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Embrace Families Values Strong Families and Strong Communities. We believe Every Child deserves a safe, stable, and loving home. We invite you to come on board and help us make that happen.

• We are the lead child welfare agency in Central Florida covering the tri-county area of Orange, Osceola and Seminole counties
• We are Innovative and have piloted programs not seen before in this industry – Ask us about our Keys to Independence Program and our work in Texas
• We raise awareness with fun and inspiring events such as Dance, Dream, & Inspire, the MANicure Movement, and our Golf Tournament
• We partner with organizations throughout the tri-county area to address the specific needs of our children and families at their community level.
• Voted one of the Top Places to Work by Orlando Sentinel
• A high % of Employee Engagement according to our yearly Gallup survey

Embrace Families Values Strong Employees. Our comprehensive pay and benefit package provides a foundation of health, wellness & development supports for you and your family.

• Your benefit eligibility starts on day 1
• 100% Employer paid basic life, AD&D and disability benefits
• 401(k) with Employer match up to 4% of eligible pay
• Paid Time Off accrues starting on day 1 with 27 days (216 hours) per hire year!
• 10 paid holidays each year
• A broad EAP Program with access to thousands of trainings and lifestyle discounts ranging from professional and personal which cover, mental, physical, and financial well-being
• Flexible hybrid work opportunities for most positions
• Opportunities for learning, growth, and development
• A high % of Employee Engagement according to our yearly Gallup survey
• Market based pay scale and an emphasis on recognizing and rewarding staff

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