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Raytheon Technologies is looking to fill an Information Review and Release Analyst - Production Team position located in the Herndon, VA area, in support of a dynamic fast-paced business office. The analyst will help identify best practices for repeating and standardizing workflows and providing guidance on how to best approach new technology integration. Communication and the ability to work across organizations with other components is critical in reducing the meeting deadlines and clarifying action items. The successful candidate will be responsible for performing a combination of Review, Case Management, and Technician tasks, applying critical thinking skills to finalizing the production of a high volume of reviews varying in complexity.

• Review and provide initial research on incoming cases and enter to portal and specify meta data; case types include resumes, official biographies, and curriculum vitae for public distribution.
• Review existing portal submissions for accuracy.
• Provide final quality control of products before returning to requester.
• Ability to coordinate and collaborate with other team members to ensure that cases are processed in a time efficient manner.
• Ability to update user's manuals, training materials, and other related guides on best processes and workflows.
• Build rapport and communicate with the requesters to meet reasonable deadlines and provide timely and accurate responses.
• Respond to phone calls and emails requesting assistance related to mission requirements. Ability to triage requests to the appropriate personae when unable to answer directly.
• Provide support for ad hoc requirements, when needed.

Required Skills

Strong interpersonal and customer service skills.

• Excellent communication skills to maintain effective working relationships with team members and customers.
• Demonstrated organizational skills, follow through, and attention to detail.
• Excellent research, critical thinking, and problem-solving skills.
• Ability to exercise sound judgment in an environment that focuses on detail and high productivity, with quality being paramount.
• Demonstrated ability to prioritize multiple tasks with competing deadlines.
• Proven ability to work with various stakeholders both internal and external and help negotiate solutions across a variety of systems and platforms and products.
• Ability to work well in a constantly evolving work environment.

Required Education:

A bachelor’s degree and/or high school diploma and 6+ years of experience specific to the skills listed.

Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs

or systems with the ability to make enhancements and leverage in daily work.

Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience.

Engineering/Other Technical Positions:Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior

relevant experience unless prohibited by local laws/regulations.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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