Inside Sales Rep, ComSec, Amazon Business Job at Amazon.com Services LLC
- 5+ years of B2B and/or inside sales experience with a focus on acquiring and growing business segments
- Experience in identifying, developing, and closing opportunities to expand business within a small cohort of large customers
- Experience positioning and selling innovative solutions to new customers and market segments
- BA/BS degree required
Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
Our Amazon Business team is dedicated to developing solutions that make it easy for business customers to source, procure, and manage supply chain using Amazon. As an Inside Sales rep, you will work in partnership with our Customer Advisor (CA) sales team to manage a group of large customers to help grow their business.
Inside Sales reps grows specific features within existing accounts. They are customer-facing and proactive, continually thinking of ways to deepen a customer's engagement with Amazon Business. They support CAs for larger accounts, focusing on customers with complex use cases that have high potential to become large customers.
Inside Sales reps are "go deep" experts within Amazon Business, using problem solving, data analysis, best practice, and creativity to structure programs that incorporate Amazon Business into a customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.
The Inside Sales team is most like an "Account Management" role within a sales organization - while Inside Sales reps may identify new points of contact within customer accounts, they do not develop net-new customers or business.
The ideal candidate will have B2B inside sales experience including working closely with Amazon sales leaders and customer buyers to drive a step-change in growth. Candidates should be self-starters with a proven track record of meeting and exceeding goals.
Roles & Responsibilities
This role can be located out of any of the Amazon Business locations in the United States, which include but are not limited to; Austin TX, Boston MA, Arlington VA, Chicago IL, Tempe AZ or Seattle WA as well as parts of the North East regions of the country.
Our Amazon Business team is dedicated to developing solutions that make it easy for business customers to source, procure, and manage supply chain using Amazon. As an Inside Sales rep, you will work in partnership with our Customer Advisor (CA) sales team to manage a group of large customers to help grow their business.
Inside Sales reps grows specific features within existing accounts. They are customer-facing and proactive, continually thinking of ways to deepen a customer's engagement with Amazon Business. They support CAs for larger accounts, focusing on customers with complex use cases that have high potential to become large customers.
Inside Sales reps are "go deep" experts within Amazon Business, using problem solving, data analysis, best practice, and creativity to structure programs that incorporate Amazon Business into a customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.
The Inside Sales team is most like an "Account Management" role within a sales organization - while Inside Sales reps may identify new points of contact within customer accounts, they do not develop net-new customers or business.
The ideal candidate will have B2B inside sales experience including working closely with Amazon sales leaders and customer buyers to drive a step-change in growth. Candidates should be self-starters with a proven track record of meeting and exceeding goals.
Roles & Responsibilities
- Take ownership of the customers within your territory and become an expert in their procurement and buying processes
- Accelerate adoption of Amazon Business through key initiatives including data analysis, customer surveys, user outreach, Amazon Business-specific programs, and building relationships
- Analyze customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance
- Determine the best approach to partner with customers to grow their business, including developing programs to add new users and expand spending across categories
- Drive customer meetings to support Customer Advisors as they work with their customers
- Represent the Voice of the Customer by working cross-functionally with marketing, sales operations, professional services, and product/tech teams to prioritize and unblock projects that will help customers
- Oversee program execution including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams
- Meet or exceed targets for customer spend adoption
- Look around corners to make sound, customer obsessed recommendations
- Provide timely, clear and concise, and complete communications to customer and Amazon Business leadership
- Assess program risks, anticipate challenges, and request support by escalating to leadership, when necessary
This role can be located out of any of the Amazon Business locations in the United States, which include but are not limited to; Austin TX, Boston MA, Arlington VA, Chicago IL, Tempe AZ or Seattle WA as well as parts of the North East regions of the country.
- 3+ years of sales experience selling to or working with buying/procurement roles
- Entrepreneurial background with proven ability to deal with ambiguity, pivot quickly, adapt to new processes, and run fast
- Ability to think and act independently within a fast-paced multi-task driven environment
- Ability to improve processes and structure to achieve goals
- Strong ability to communicate and present to internal and external senior leadership.
- Ability to travel for internal business presentations and customer meetings.
- Strong Ownership, Bias for Action, and willingness to roll-up your sleeves to innovate on behalf of customers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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