Intake, Support, and Training Specialist Job at Rutgers University
Position Details
Position Information
Recruitment/Posting Title
Intake, Support, and Training Specialist
Job Category
Staff & Executive - Human Resources
Department
Employment Equity
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent.
For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent.
Posting Summary
Rutgers, The State University of New Jersey is seeking an Intake, Support and Training Specialist for the Office of Employment Equity. This position reports to the Associate Director of the Office of Employment Equity (“OEE”).
Among the key duties of the position are the following:
Among the key duties of the position are the following:
- Conducts case intake meetings for investigations and accommodations with empathy and professionalism.
- Provides employees with information about OEE’s policies and procedures and assists with complaint and accommodation forms.
- Obtains and evaluates case details to ensure appropriate delegation of investigations, accommodations, and referrals.
- Ensures that all case intake meetings are tracked and summarized in a case management system.
- Offers and coordinates support services and interim measures for students, faculty, and staff for Title IX and other OEE cases. This involves liaising with student and faculty/staff support offices, Title IX Coordinators, and department leadership to determine appropriate support/interim measures related to reports and resolutions.
- Communicates regularly with the OEE investigations team to review the status of support/interim measures.
- Provides regular reporting and analysis for developing and implementing action plans to address deficiencies in support services for students and faculty/staff related to Title IX and discrimination and harassment.
- Assesses University-wide training needs.
- Designs, creates, and updates training materials.
- Coordinates, schedules, and conducts training for students, faculty, staff, and other university stakeholders related to investigations, accommodations, prevention, and related topics.
- Delivers training in person and virtually using a variety of instructional techniques.
- Serves on committees related to discrimination, harassment, and sexual misconduct prevention, as well as campus safety.
- Manages the day-to-day operation of the University’s Unlawful Harassment Prevention program for faculty and staff, which includes Title IX for Higher Education.
- Responds to training inquiries and provides technical assistance in collaboration with the vendor.
- Serves as backup to the Case Manager by answering phones, responding to emails, and ensuring that individuals are routed to the correct individuals and resources.
- Special project management and implementation, and other functions as assigned.
Position Status
Full Time
Hours Per Week
Daily Work Shift
Day
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement.
The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2023. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at
https://futureofwork.rutgers.edu
.
FLSA
Exempt
Grade
05
Position Salary
$65,000
Annual Minimum Salary
61813.000
Annual Mid Range Salary
78240.500
Annual Maximum Salary
94668.000
Standard Hours
37.50
Union Description
Administrators Confidential
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
ABP
Qualifications
Minimum Education and Experience
- Bachelor’s degree preferably in human resources, education, social work, or an equivalent combination of education and/or experience.
- Requires a minimum of two years relevant experience.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
- Strong background in human resources or social work, preferably in higher education.
- Outstanding oral and written communication, interpersonal, time management, and project management skills are essential.
- Ability to work independently and think strategically. Comfortable managing difficult situations, while presenting a high level of professional maturity, diplomacy, resiliency, and adaptability.
- Demonstrated ability to manage confidential and sensitive information.
Preferred Qualifications
- Master’s degree in human resources, education, social work (MSW), or a related field. Experience in higher education policies and procedures.
- Familiarity with federal and state anti-discrimination, harassment, and disability laws, including Title IX.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details
Posting Number
23ST1287
Posting Open Date
05/08/2023
Special Instructions to Applicants
Regional Campus
Rutgers University-New Brunswick
Home Location Campus
Cook (RU-New Brunswick)
City
New Brunswick
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
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