IT Business Systems Analyst, Medical Affairs and Digital Health

The Medical Affairs and Digital Health IT Business Systems Analyst serves as the technology business partner to support and implement innovative process and system improvements to promote overall organizational efficiency and effectiveness. The role will be responsible for business requirements, business process definition/documentation, systems consulting, and system support management.

Position will work with all levels of the business including business partners, technology teams, and external vendors. Position will focus on business process documentation and business requirements, implementing and supporting Medical Affairs and Digital Health solutions.

Key Responsibilities:

• Represent IT as the business analyst and technical SME across the Medical Affairs business functional area.
• Partner with Quality to understand business needs and identify solutions that align to overall business strategies. Review, analyze and evaluate business systems and user needs.
• Responsible for business systems consulting, project planning, prioritization, and implementation of deliverables, including implementations and operations
• Develop process documentation (current and to-be).
• Document system, functional and business requirements, and objectives for business initiatives.
• Technical SME for system activities for the system(s), enhancements, and integration projects. Coordinates support activities across vendor(s).
• Interfaces with external vendors at all levels to manage the relationship and ensure the proper delivery of services.
• Identify and troubleshoot operational issues and system issues.
• Provide IT system support, including vendor operational and maintenance and oversight to the vendor's SLAs.
• Represents IT in collaboration with Compliance and Quality Validation and business stakeholders to review compliance requirements and/or computer system validation (CSV), where applicable.

Skills, Knowledge & Abilities:

• Must be able to demonstrate the ability to adapt and manage with different levels of ambiguity
• Self-motivated and passionate to learn and adopt new technology and methodologies
• Team-oriented and generous in sharing knowledge and enabling others
• Reliable, consistent, and proactive
• Capable of day-to-day problem solving and taking responsibility for decisions
• Customer Service oriented with attention to detail and quality
• Must be able to effectively prioritize and plan. Ability to address multiple projects and adapt to changing priorities
• Strong communication and facilitation skills to develop consensus, clarity, and decision-making
• Ability to communicate and work independently with cross-functional/inter-departmental teams and within the framework of the IT organization
• Understanding of technical IT issues to enable discussions with internal and external technical specialist
• Experience working in an environment(s) with variated levels of regulation and compliance, including GxP, CSV, GDRP
• Proficient in Microsoft Word, Excel, PowerPoint and other applications.

Experience:

• Experience with business process development and gap analysis, and business process mapping efforts
• Experience in working with software vendors for support and maintenance
• Experience designing, deploying and maintaining cloud-based applications
• Experience with GxP guidelines, Computer Software Validation (CSV), and IT SDLC
• Experience with Veeva Vault MedComms and PromoMats is highly preferred, as well as Medical Information Management Systems (MIMS), call center systems, and medical education and collaboration platforms
• Bachelor's degree in computer science, technology, operations, or related disciplines required
• 5+ years in a pharmaceutical/biotech or related environment required

Benefits and Perks:

Apellis offers a great benefit package which includes: health insurance with full premium coverage, 401K with company match, paid time off (PTO), long- term disability insurance, life insurance and more! Visit https://apellis.com/careers/ to learn more.

Company Background:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn

EEO Statement:

Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.

For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.