Provides assistance and guidance in the use, selection, and user training of hardware and software systems. Provides technical advice in the design of voice and data networks and the operations of network control centers. Assists troubleshooting computer hardware, software, and network devices. Other duties as assigned.

30% - Essential - Hardware and Software Support: Designs hardware configurations and installs hardware. Meets with vendors to discuss and evaluate software packages. Provides advice and direction to agency on purchases of hardware and software, conducts feasibility studies, collects survey data and compiles and produces survey results and presents written recommendations to management. Supports IT needs of multiple offices remotely and on-site.

25% - Essential - System Operation: Coordinates operation of system, monitors system storage, maintains all system documentation, monitors all system maintenance and maintains records of equipment and replacement plan. Supports Active Directory and PC/Mac computer management systems. Configures and maintains computer equipment.

20% - Essential - Network Center Support: Supervises and coordinates the planning for network control center activities. Applies state-of-the-art technology to meet and improve network control center. Assists in support of VoIP network telephone systems.

15% - Essential - Technical Advisor: Conducts interviews to determine user needs and provides technical advice to management concerning office automation needs, micro and minicomputers, voice and data networks and mainframe interfacing. Advises agency committees and performs planning, design and evaluations relative to communication networking and operations layouts.

10% - Essential - Training: Trains users in the proper utilization of hardware and software, as well as writes training manuals.

A high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required experience.

Education - 1st Bachelor's Degree
Certfications - A+ Certification
Work Exp 3+ years

JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations

SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

Walk or move about
Use hands or feet to operate or handle machinery, equipment, etc
Ascend or descend (i.e. stairs, ladder)
Position self to accomplish task (i.e. stoop, kneel, crawl)
Communicate, converse, give direction, express oneself
Recognize or inspect visually
Move, transport, raise or lower
Extends hands or arms in any direction
Perceive, observe, clarity of vision

Electrical hazards
Overnight Travel

Standard Hrs: 37.5; Expected Salary Range ($38,900 - $55,000)

Essential Level 1 employee

Required to respond during an emergency closure or modified operations in order to provide the University's initial response to the emergency situation, including the execution of mission essential functions. Some positions in this category may be required to work remotely or be on-call.

This position will be housed in either the Richland or Orangeburg County Extension Office.

May 23, 2023

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, or related medical condition), national origin, age, disability, veteran’s status, genetic information, or any other personal characteristic protected under applicable federal or state law. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.