IDEMIA, the global leader in ID & payment card manufacturing located in Exton, PA, is looking to bolster our Information Technology team on-site by bringing in a new IT Support Specialist!
Responsibilities:
- Provide local on-site IT Field Desktop Support as Level 2 (IDEMIA has a central 24x7 Level 1 Help Desk remote support already in place)
- Coordinate and perform hardware upgrades for laptops, desktops, printers, meeting room devices, UPs, switches and telephones.
- Create and Maintain documentation for hardware inventory, software licenses, software versioning, automated tasks, network topology, physical building layout, backup Medias.
- Manage local IT resources to ensure equipment is always ready and serviceable for end-users and mainly supporting on the onboarding process for the region.
- Troubleshooting of computers, peripherals, TV displays, desk phones, cell phones, network cabling and assets, software applications, and deployment
- Active Directory, DNS, DHCP, GPO Windows Server system administration.
- Interface with and provide limited support for the production engineering and maintenance teams with legacy systems including Windows 7, XP, NT, robotics, industrial sensors, PLC, machine vision.
- Coordinate with external vendors as necessary to facilitate 3rd party system maintenance and upgrades such as telephony, HVAC, Security CCTV, and Internet access.
- Manage Requisitions, Purchase Orders, Invoicing and Investment Requests for IT consumables and new projects / vendor contracts.
- Supports on the Penetration test assessment and vulnerability assessment and remediation.
- Support on backup system with Veeam
Qualifications:
- Associate's Degree with IT Infrastructure
- CompTIA A+ experience is a plus
- Excel
- Network Administration
- Backup Systems
- Windows Administration
Job Type: Full-time
Pay: $62,000.00 - $67,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Exton, PA: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- The salary range for this role is $62-67K, does that work for you?
Experience:
- IT support: 2 years (Preferred)
Work Location: In person
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