ASN Constructors is a joint venture of three international contractors (Acciona, Shikun & Binui and North American Construction Group) who will work with the Metro Flood Diversion Authority and other area stakeholders to build a historic project that will protect the citizens of the Fargo-Moorhead area from flood waters from the Red River. We will provide value to our employees through craft training programs, competitive benefits and a safe work environment and value to the local community with outstanding project quality and opportunity for employment and training programs.

In this role, you will be a member of the Office 365 Center of Excellence team providing primary support, administration, and maintenance to the project’s messaging environment. You will be providing support by leveraging automation and Microsoft O365 cloud technologies. Provide technical support to all areas of computer related including installation, maintenance, troubleshooting of desktops/laptops, peripherals, mobile services, software, telecommunication equipment and services.

Responsibilities

·Hands-on experience with Microsoft Office 365 components including Exchange online, compliance polices, Teams, Microsoft phone system, OneDrive, Office defender AV, antispam monitoring/mitigation, and Intune autopilot for endpoint activation/deactivation.

·Managing & monitoring IT ticketing queue and resolving based on priority and timing.

·Setting up windows PC, peripherals, and workstations for new hires.

·Deploys & configures laptops, desktops, phones, tablets, remote access, printers, copiers, etc.

· Establishes and maintains the network (users, distribution groups or directories, security, etc).

·Loads and performs upgrades to software through remote management software.

·Good knowledge and experience in managing network equipment such firewalls, rules, LAN switches, and Wi-Fi AP specifically in Cisco Meraki products.

·Train users in orientation using devices and computers as well in the operation of the network and on specific software applications.

·Maintains systems and executes processes that manage computer files, databases, data security and disaster recovery

·Teaches basic of systems to staff as required

·Troubleshoots and maintains hardware and software on a preventative as well as a corrective basis

·Monitors network system logs for firewall, anti-virus, and anti-spam applications

·Performs additional assignments as directed by the Project IT Manager

Knowledge, Skills, and Abilities

· Good IT organization and prioritizing skills.

· Strong Microsoft Office 365 skills with emphasis on SharePoint and OneDrive.

· Good knowledge and understanding of LAN/WAN and TCP/IP stack.

· Has good experience in vendor management, reporting, and inventoried
project equipment.

· Good understanding of remote worker operations and construction gadget
sets-up hardware and networks at remote project sites

· Effective problem analysis and resolution skills

· Strong customer service orientation

· Excellent interpersonal and communication skills; ability to establish and
maintain effective relationships with a wide cross-section of individuals

Qualifications

• Associate degree in computer systems or related field and 2 years of experience or equivalent combination of education and experience
• Certification in Microsoft technologies or in Office 365, preferred

ASN Constructors and all its affiliate companies are proud to be Equal Opportunity Employers.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of their race, color, religion, sex, national origin, disability status, age, gender, genetics, creed, veterans’ status or sexual orientation.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Ability to commute/relocate:

• Fargo, ND 58104: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 2 years (Preferred)

Work Location: In person

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