Job Summary:

• The Technical Supervisor is the onsite resource for all troubleshooting for lab processes, potential technical issues, and is the go-to resource to provide lab personnel support. The Technical Supervisor is responsible to ensure all training and competency assessments are performed by all staff handling patient specimens. In conjunction with the Lab Manager, the Technical Supervisor will ensure all State and CLIA regulatory requirements are met. The Technical Supervisor is responsible for productivity of all infectious disease testing with a goal of providing 100% accuracy in delivering results.

Essential Responsibilities/Duties:

Must be accessible to testing personnel at all times to provide on-site, telephone or electronic support to resolve technical problems in accordance with policies and procedures established either by the Laboratory Director or Lab Manager.

• Selection of the test methodology that is appropriate for the clinical use of the test results.
• Verification of the test procedures performed and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system.
• Enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered.
• Establishing a quality control program appropriate for the testing performed and establishing the parameters for acceptable levels of analytic performance and ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results.
• Resolving technical problems and ensuring that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Ensuring that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.
• Identifying training needs and assuring that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed.
• Evaluating the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
• Demonstrate proficiency while running KingFisher Flex, QuantStudio12K and QuantStudio5.
• Performing specimen processing and PCR reactions as needed
• Is responsible for providing day-to-day supervision of high complexity test performance by qualified testing personnel.
• Demonstrate proficiency while manually pipetting and preparing solutions.
• Assuring that all corrective and preventive actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Provide training and guidance to all testing personnel; and ensure completion of periodic competency assessments.

Qualifications:

• Education –Master’s Degree in a chemical, physical, biological, or clinical laboratory science is PREFFERED or,
  Bachelor's degree in laboratory science AND 4 years lab training of experience in high complexity microbiology with a minimum of 6 months in subspecialty of service or,
  A physician, surgeon or doctoral-level scientist must have one year of prior experience in a high-level complexity testing environment.
• Competencies/Skills –Knowledge of clinical laboratory services
  Technical knowledge to monitor lab operations.
  Ability to communicate effectively both orally and in writing.
  Ability to work independently and strong attention to detail.
  Strong problem-solving skills
• Experience –1-2 years previous supervisory experience required.
  A technical supervisor must be licensed to perform high complexity testing or practice medicine in California. A physician and surgeon or doctoral-level scientist must have one year of experience, a master’s-level scientist, two years, and a baccalaureate-level scientist, four years of experience.
• Certifications/Licenses –Clinical Laboratory Scientist (CLS) or Clinical Microbiologist Scientist License (CMSL)
  Must be licensed to preform high complexity testing or a practice medicine in CA.

Mental/Physical Demands & Work Environment:

Vision, hearing speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for extended periods and the ability to sit for extended periods. Light physical effort requires handling average weight objects up to 25 lbs and some standing and walking. Must have the ability to work the hours and days required to complete the essential functions of the position.

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Work environment involves exposure to potentially dangerous materials including biological and chemical hazards.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee(s) that in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Preferred dress code

Business (business suit, tie)

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.