The role of the Landscape Client Relationship Manager is to develop and maintain relationships between our internal departments and external customers. He or she will be working in a fast-paced environment with talented and motivated colleagues, helping the Leadership Team with the most pressing business challenges. This candidate must have a proven track-record for business development, building long term client relationships, and meeting sales and revenue goals. The ideal candidate will have at least 2 years of landscape contract writing, upselling landscape needs, and diagnosing plant and lawn disease.

Duties and responsibilities

• Building and maintaining relationships with clients and key personnel within customer companies
• Work with all internal departments to ensure that all services are executed according to contract specifications, on budget, according to schedule and with a high quality
• Carrying out client satisfaction surveys and reviews
• Negotiate contract renewal, draft reports, and provide progress analysis
• Monitor and provide support on the implementation of service agreements
• Work proactively with our established customer base, to ensure retention of the current relationship and contract(s)
• Resolve customer inquiries regarding services
• Perform such other activities as may be temporarily or permanently assigned

Qualifications

• Possess and maintain a valid Driver License issued by a U.S. State or Territory.
• Ability to manage external and internal business priorities.
• Strong interpersonal skills and an ability to build rapport with customers
• Proven time management and prioritization skills in a fast-paced environment.
• Proficient in use of Microsoft applications – Word, Excel, Outlook, Powerpoint

Working conditions

• Required to work outdoors for primary job functions.

· Smoke-free vehicles, client property and offices

· Drug-free and smoke free workplace

· Family-orientated environment

· Working in seasonal weather conditions (inclement weather)

· Required to report to office each day during normal business hours

Benefits

· Company Phone and Vehicle

· Competitive Salary

· Medical Insurance

· Paid Vacation and Holidays

Job Types: Full-time, Part-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Landscape: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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