Lead Counter Associate Job at F.W. Webb Company

F.W. Webb Company South Boston, MA 02127

F.W. Webb, Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Lead Counter Associate for its South Boston, MA location.

Responsibilities:

  • Supervise day to day operations of the counter team, including:
  • Customer service and handling customer needs and requests.
  • Condition of SSV, Merchandising and replenishment of inventory.
  • Neatness and cleanliness of counter and store.
  • Handle and process credit returns and restock of product.
  • Promote events and set up and arrange promotions and advertising.
  • Assessing and delegating workload to the team.
  • Greet customers and create a positive FW Webb experience with every interaction
  • Assist customers with checking inventory and placing orders
  • Pull, check, and pack products for customers
  • Facilitate transfers between other FW Webb locations
  • Check on parts, pricing, and availability from outside vendors
  • Process returns, debit memos, and warranties
  • Face, fill, and restock shelves
  • Effectively multitask in a fast-paced work environment
  • Other duties as assigned

Qualifications:

  • Previous counter experience preferred.
  • Must be able to work first shift, daytime hours.
  • Effective verbal, written, and computer skills required.
  • Must be customer service focused and quality oriented.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: One location




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