Lead Payment Poster Job at Gila River Health Care
Overview:
Act as a Lead and resource for the daily operations of the Revenue Cycle Payment Posters function. Monitors payment posters activity, posting issues, productivity and work quality. Oversees daily, weekly, and monthly work assignments for Payment Posting staff. Ensures that all procedures of AR department are fulfilled on a timely basis.
Responsibilities:
Provides support and guidance to staff regarding operations processes of payment posting of account receipts received by mail, electronically or by fax.
Qualifications:
- Assigns daily, weekly, and monthly workload for assigned personnel.
- Identifies and provides continuous training to assigned personnel.
- Assists Manager through production review, performance audits and QA.
- Participates in a variety of department and hospital educational programs to maintain current skill and competency levels, identifies and discusses performance or training needs with Manager.
- Review and ensures accurate financial data entry without exception and maintains accurate accounts receivable records.
- Maintains weekly meetings with staff assigned and with other hospital staff that are directly involved with payment posting workflow.
- Monitors actual deposits in comparison to entered deposits to ensure proper crediting of accounts.
- Ensures that prior to month-end all payments received are properly posted.
- Notifies management of all significant anomalies and delinquencies.
- Files hard check copies properly after data entry in all cases where checks are not required to be submitted for deposit purposes.
- Complies fully with all patient medical privacy regulations, both state and federal.
- Assists on creating job aids and policies for all aspects of Payment Posters workflow including EFTs, Hard Checks, ERAs, adjustments, different systems and practices.
- Maintains a high rate of productivity while ensuring that all job responsibilities are completed rapidly and with full accuracy without leaving any financial transaction entries and postings until the next day, or for other individuals to perform.
- Maintains and continually updates knowledge and job performance methods according to changing requirements and regulatory mandates.
- Performs clerical and administrative duties as required.
- Demonstrates ability to regularly change priorities to accomplish all tasks despite frequent interruptions.
- Demonstrates ability to clearly communicate, both orally and in writing, while performing all essential functions.
- Performs other special projects and duties as assigned by Manager.
High School diploma, GED, or equivalent.
- 3 years’ experience as a Health Care Payment Poster, Collector, or equivalent role.
- 2 years in a supervisory role.
- Prior Medicare, AHCCCS , BCBS and NextGen experience preferred.
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