Job Title: Library Assistant

Department: All Departments

Category Full Time – 1.0 FTE

FLSA: Non-Exempt

Hours:

Tuesday - Friday 9-7 Saturday 10-2

Job Summary:

Under the supervision of the Team Lead, Administrative Librarians and Director, this position provides friendly, high quality customer service to Library patrons and to assist adults, children, and teens in using library services and facilities. As well as perform para-professional library duties, clerical work, and assist Librarians in all library departments. This position is responsible for clerical work in billing, damages of all library materials as well as, some processing of library materials. There is a three (3) month probation period for this position.

Specific Job Responsibilities:

• Work any customer service department including Children, Circulation, etc.
• Check all library materials for damages.
• Calls patron regarding lost and damaged items
• Assists patrons in locating materials, both physically and with the Online Public Access Computer (OPAC), reader’s advisory, and offer research assistance as required.
• Assist with the inventory process.
• Assist with opening/closing duties including but not limited to, unlocking doors, turning on and logging onto computers, raising the flag, printing date-due stickers, etc.
• Assist in cleaning and replacing janitorial supplies in public restrooms as needed.
• All other special projects and duties as assigned.

Employee Responsibilities:

• Actively welcome all members of the community to Nicholas P. Sims Library and help to raise awareness of all services and resources offered.
• Adheres to departmental, personnel, and safety rules and regulations
• Adheres to library policies and procedures
• Answers and monitors phone calls
• Assists patrons in locating materials, both physically and with the Online Public Access Computer (OPAC), reader’s advisory, and offer research assistance as required.
• Assists staff during programs by running errands, etc.
• Assists with physically processing library materials for example stamping and embossing books
• Attends and participates in meetings, conferences, seminars and committees as budget and schedule allows
• Attends and participates in weekly staff meetings and training sessions
• Awareness of desk duties and assigned desk times as related to relieving other staff for breaks and lunches
• Cleaning library materials as needed
• Clerical duties and cleaning, such as creating brochures
• Instructs and assists patrons in using computers and other library equipment.
• Janitorial and maintenance duties as needed, including replacing janitorial supplies as needed and outdoor cleanup
• Knowledgeable and ability to work circulation in any department as required including things such as: Checks out, shelving, straightening library materials, entering fines, managing and creating library accounts, etc.
• Maintains regular and punctual on-site attendance.
• Possesses knowledge of basic circulation policies, including but not limited to loan periods, fines, holds, and shelving
• Others duties as assigned

Supervisory Responsibilities:

• Supervise volunteers as needed

Required Skills, Knowledge, Abilities and Core Competencies:

• Ability to exercise discretion and independent judgment
• Ability to perform all duties in a safe manner
• Ability to perform all job duties in a manner that is consistent with the Nicholas P. Sims Library’s mission
• Ability to plan, develop and organize activities
• Ability to work well with a wide range of people and work well as part of a team in performing daily duties, developing programs and dealing with problem situations.
• Broad knowledge of all library materials
• Demonstrate initiative, effective judgment, accuracy, and flexibility
• Detail oriented
• Excellent communication skills (both oral and written)
• Excellent customer service skills
• Excellent interpersonal skills
• Function as a team member
• Knowledge of computers, online databases, and Microsoft Office Suite
• Knowledge of library procedures, practices and techniques in a public library setting
• Must be able to eliminate friction with patrons while listening to their complaints, likes or dislikes, etc.
• Organization, filing and sorting skills
• Previous library experience, including library automated systems preferred
• Provide guidance and instruction to patrons
• Skill in the use of electronic programmed equipment
• Typing (35 w.p.m.)
• Understanding of and support for the principles of intellectual freedom

Education and Experience:

• High School Diploma or equivalent

Licenses and Certifications:

• Other training as deemed necessary to fulfil the job responsibilities

Qualifications:

• Punctuality
• Reliability
• Energetic
• Articulate
• Cooperative attitude
• Work as a team player
• Ability to follow and strictly enforce library policies, procedures, rules and regulations
• Professional demeanor in clothing and disposition under all circumstances
• Flexibility toward job responsibilities
• Ability to accept constructive criticism
• Must be able to work evenings and/or week-ends
• Good written and verbal communication skills
• Ability to stand, walk, sit, use hands to finger, handle, feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, speak and hear, lift and/or move up to 25 pounds and occasionally required to move up to 50 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a public setting with constant contact with many individuals daily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is usually quiet but may be noisy at times. Employee must be able to work a flexible schedule which may include some evenings and weekends.

Programs may be conducted outside on the lawn, on the bookmobile and/or held at other community facilities. Staff will be required to empty the book return box located outside and carry materials inside the building.

Tools and Equipment Used:

The essential functions of this position require the use of a phone, computer and copy machine, fax machines, printers, as well as working knowledge of integrated library systems (ILS) and applications, Internet online databases, scanner, office software, and email.

Description of Physical Demands:

Frequency: C = Constantly (2/3 or more of the time)

F = Frequently (1/3-2/3 of the time)

O = Occasionally (up to 1/3 of the time)

R = Rarely (less than 1 hour per week)

Physical Demand

Frequency

Description of Demand

Standing/Walking

F

On carpet, tile floors and/or stairs

Sitting

F

Primary work position at a standard desk with an adjustable office chair

Lifting/Carrying

F

Small boxes of supplies and paper weighing less than 5 pounds

Pushing/Pulling

F

To open and close filing cabinet drawers, book carts full of books weighing up to 50 pounds.

Reaching

F

To retrieve library books and library materials from shelves

Fine Dexterity/Handling

F

To use the computer, calculator and writing, pulling date due stickers, etc.

Crouching/Crawling

F

To plug in computer, calculator, conduct children’s programs, shelving on bottom shelves, etc.

Twisting

F

Working around circulation desks

Kneeling

F

To retrieve books and library materials from lower shelves

Vision

F

To read and prepare paperwork

Hearing/Talking

F

To speak with patrons and employees on the phone and in person.

Foot Controls

O

Driving a car/bookmobile

Description of Non-Physical Demands:

Frequency: C = Constantly (2/3 or more of the time)

F = Frequently (1/3-2/3 of the time)

O = Occasionally (up to 1/3 of the time)

R = Rarely (less than 1 hour per week)

Time Pressures

F

Emergency Situations

R

Irregular Schedule

O

Danger/Physical Abuse

R

Frequent Change of Task

F

Noisy/Distracting Environment

F

Tedious exacting work situation

O

Working closely with others as part of a team

C

Performing multiple tasks simultaneously

F

Other

Conditions of Employment:

• Must have a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law).
• Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check.
• Must be able to reach above shoulder level and stoop below knee level.
• Must be legally sighted and able to hear to be able to assist patrons.
• Must be able to work a rotating schedule including evenings and weekends.
• Must be able to work outside of regular business hours as required.

Selection Guidelines:

Formal application, rating of education and experience; oral interview and reference checks, job-related tests may be required, including a criminal background check. Pre-employment drug screens may be required and substance abuse policy enforced. Nicholas P. Sims Library is an at-will employer. The job description is a general summary; it is not an all-inclusive list of job duties, and employees may be called upon to complete other duties as assigned. Applications are required to be considered for open positions. A resume may be provided, but does not take the place of a completed application.

HIPPA Compliance Statement:

All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

I have read and understand the job description and duties as listed above.

______________ __________________________________

Date Staff Signature

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Waxahachie, TX 75165: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work the scheduled hours: Tuesday - Friday 9:00-7:00 (1 hour lunch) and Saturday 10:00-2:00?

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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