Location Manager 60K + Benefits Job at Vivaldi Music Academy LLC

Vivaldi Music Academy LLC San Antonio, TX 78209

Purpose and Mission of the company:
Vivaldi Music Academy is a premier music school in San Antonio! We provide students and families the opportunity to learn music and experience the joy of performing. Our mission is to foster the confidence and creativity in students of all ages through exceptional music learning. With our dedicated world-class faculty, state-of-the-art facilities and innovative programs we hope to transform lives and bolster our community through the joy of music! Vivaldi Music Academy strives to provide students a place to discover music and build confidence through performance and musical milestones.
Purpose of Role:
We are seeking a personable and dedicated Location Manager who is a creative problem-solver, detail-oriented, extremely reliable, an outstanding with communicator, and team player.
In this role, you will support the Founder & CEO’s vision for the company by embracing the company culture and coordinating all the behind-the-scenes details of our company, and working closely with Regional Manager and General Manager.
Outcomes and How your Success will be measured:
The Front Desk Manager will utilize their organizational talents and people skills to provide an outstanding customer experience to our families and students. You are bringing your skills and talents to a company that strives to provide an exceptional experience of music and education.
In this role you will:
  • Work with General Manager to ensure the internal operations are prepared and completed from scheduling to event planning. This includes attending weekly (online) team meetings and mentoring sessions.
  • Delight our clients and exceed their expectations with above-and-beyond service and communication.
  • Support fellow team members with a proactive and can-do attitude.
  • Managing more than one email inbox and responding in a timely manner that delights and creates a positive impression of our company.
  • Provide guidance and support to faculty members with scheduling and enrollment.
  • Managing all payment processing and memberships inquiries for our students enrolled and students beginning their journey in music.
  • Communicating with families and students to maintain their relationship with our company.
  • Managing billing and payment processing and resolving issues efficiently.
  • Concisely address student questions related to private lessons, classes, and overall company experience.
  • Event planning and organizing for bi-annual recitals and summer.
  • Collaborate with General Manager to track and provide an accurate database for students and families.
  • Enhance the enrollment experience for new students with your personable skills and professionalism and organization.
  • Proactively maintaining relationships with students and families through engaging and bonding to retain for long-term retention.
  • Maintain calendars up to date and accurate on a daily basis.
  • Be the face and main contact person for our company and the go-to person for enrollment inquiries.

Attributes for Success:
We are seeking a team member who takes initiative, sees challenges as opportunities and will be dedicated to improvement. To be successful in this role you must demonstrate that you have:
  • A true desire to serve and align with our mission to foster the confidence and creativity in students of all ages. Your role is an essential part of the experience to provide our students and families the full experience of our goal of music education. You understand that caring for and serving our team and students to the highest priority. You always want people - not matter who it is - to have the best experience. This includes anticipating their needs and bring a WOW-Factor to your interactions with team and students. We want everyone to leave with a smile!
  • A dedication to excellence. You strive to exceed your tasks goals and hold yourself to the highest standards of excellence. You are quick to identify gaps and resolve them in a timely manner.
  • An eye for detail. You are an expert at detail and ensure the seamless experience. We need someone We need someone who is able to keep an eye on the vision of the company whilst creating order from the daily demands and deliver in a timely manner. You are productive and powerful at planning. When deadlines approach, you rise to meet them.
  • Fast tech learning. We are multi-platform company, and we ask you learn the software quickly. Experience in Google Drive and Apple products is a plus.
  • Incredible communication skills. You are outstanding at maintaining relationships with students and families. You take personal responsibility for your actions and pride yourself on your integrity. You are friendly, enthusiastic, warm personality, and find it easy to connect with people.
  • We are close-knit team who work hard but have a lot of fun along the way. We are seeking someone to join us who is as passionate as we are!

Details:
  • Hours per week: Full-time 40 hours per week.
  • Location: 1206 Nacogdoches Rd, San Antonio, TX 78209.

Hours of Operation:
  • Sunday 9AM - 5PM
  • Monday 9AM - 8pm
  • Tuesday 9AM - 8pm
  • Wednesday 9AM - 8pm
  • Thursday 9AM - 8pm
  • Friday 9AM - 8pm
  • Saturday 9AM - 5PM
Salary: Starting at $60,000 per year plus health benefits, dental and vision and performance bonuses.



About Vivaldi Music Academy LLC:

Vivaldi Music Academy was founded in 2013 by violinist Zeljko Pavlovic. Vivaldi Music Academy offers private music lessons and group classes for all ages and levels. We are seeking music teacher to join our team who love to teach and want to inspire their student with music. A professional and organized company, Vivaldi Music Academy provides a collegial atmosphere for our faculty. We handle all billing and scheduling, so you can focus on spreading the joy of music! Our high expectations from students allows you to exercise your incredible skills and work with children not just for their weekly lessons, but also for our many local, national and international performances. We are looking forward to opening new locations in Houston Heights, San Antonio, TX and Little Rock, AR! Join our growing team!




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