Loss Prevention Officer- Full time Job at Grange Co-op
The Loss Prevention Officer plays a critical role in maintaining the safety and security of Grange Co-op. If you are excited about preventing losses, have a strong work ethic, and have one year of Retail Loss Prevention experience, we encourage you to apply!
GENERAL PURPOSE OF JOB
Operates under the direction and policy regulation of Grange Co-op at all times – regardless of assigned work location. Owns shrink and safety results for assigned location(s), and follows agreed contract instructions for remote Loss Prevention activities. Detect, apprehend, and deter customer and employee activity that may result in a loss of company assets; promote and monitor compliance of company policies and procedures related to theft prevention, safety, and inventory control; promote security and safety awareness and training. Support the Supply Chain process through interactions with Inventory Managers and Receiving clerks – including random audits, inspections, investigations, video review, and enforcing vendor compliance issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Promote a culture of safety, to include LP best practices
- Detect, investigate, and successfully resolve internal and external dishonesty
- Recover assets and make apprehensions in accordance with company policies
- Ensure proper operation/repair of CCTV equipment
- Write reports, maintain records, and retain evidence accurately and completely
- Act as liaison between company location(s) and criminal justice community
- Represent company with professional appearance and demeanor
- Communicate effectively with employees, customers, vendors, suspected shoplifters, and authorities
- Prepare and present documents to local authorities
- Testify in court to the events of an investigation, as necessary
- Maintain required documents, reports, logs, evidence, and files in various media
- Monitor assigned location(s) to ensure a safe environment and report exceptions appropriately
- Maintain and appropriately communicate confidential information regarding investigations
- Travel to company location(s) as assigned
- Demonstrate regular predictable attendance
- Demonstrate dependability, reliability, punctuality
- Attend company-provided, and non-provided, training programs, seminars or conferences
- Work assigned and varying shifts
- Perform other tasks and duties as requested by supervisor
SUPERVISORY RESPONSIBILITIES
- This position does not include supervisory duties.
EDUCATION AND/OR EXPERIENCE
- One year Retail Loss Prevention experience required
- High school diploma or general education degree (GED)
- Applicants with Criminal Justice, Applied Science or greater education are encouraged to apply
LANGUAGE SKILLS
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
REASONING ABILITY
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
OTHER SKILLS AND/OR ATTRIBUTES
- Must be 18 years of age or older
- Must become DPSST certified in Oregon as an Unarmed Professional
- Ability to complete and pass all required loss prevention/security training
- Knowledge of electronic information systems for data research and entry
- Ability to work within company guidelines on all instances of theft, safety, or security situations
- Ability to accurately and completely recall and record details and events of situations that occur
- Possess a basic understanding of CCTV systems including how to record, review, and copy video
- Ability to make decisions in stressful situations
- Strong verbal and written communication skills
- Ability to prioritize tasks and use time efficiently
- Sense of urgency towards work requirements and responsibilities
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