Managers have a special role in making sure every guest is fully satisfied not only with our doughnuts, but with their overall experience in the shops. You will support and inspire team members, along with helping them realize their full potential. The Manager will join a fast-paced environment with the opportunity to develop into a General Manager.

What will you do as a Manager?

• Serve as a role model to team members and other Krispy Kremers, set the tone and create an environment for exceptional customer service!
• Ensure all our products are up to the highest standard- the Krispy Kreme standard.
• Maintain shop organization, answer the phone, and communicate with our Support Center teams when needed.
• Work alongside the General Manager to achieve business plan objectives and profitability and help lead sales.
• Understand quality control procedures and coordinate production schedules to meet guest satisfaction. Get to know our equipment well by inspecting it and finding any issues that need fixing.
• Make sure the shop is clean and safe! Shoes, floors, overall cleanliness is always a top priority.
• Assist the General Manager in recruiting, hiring, training, and all other needs, and you'll supervise shifts and demonstrate leadership.
• Assist the General Manager in managing income and expense budgets (Accounts Payable/Receivable) and reporting sales and other important information.

What makes you a great fit?

• You love the idea of bringing joy to others!
• You have at least 3 years of experience in sales, customer service and managing others; specifically as an Assistant Manager or General Manager
• Experience in a 5 quick serve restaurant is ideal
• You can lift up to 50 lbs from time to time
• You have a high school diploma, or equivalent, and a valid driver’s license

About Krispy Kreme Doughnut Corporation

Are you looking for more than just a paycheck? Maybe a workplace where, when you walk in the door, everyone is smiling? And in that place, you find an atmosphere of fun, teamwork, respect and inclusion? At Krispy Kreme, you've found just what you're looking for. Since 1937, we've been making premium sweet treats that generations have grown to love. When our customers come in, they're smiling. To be fair, they are getting ready to eat doughnuts. But we do our very best to make sure those smiles are also on the other side of the counter, on the faces of each team member...each Krispy Kremer. So don't just be a dreamer. Be a Krispy Kremer.

Job Type: Full-time

Pay: $30,000.00 - $100,000.00 per year

Benefits:

• 401(k)

Shift:

• 10 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person

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