Scheduled Hours

40

Position Summary

Position is responsible for the oversight and proper accounting of ~$25M of annual billings (internal and external), from the University's financial systems (LAMPS, iLab & Workday), for the Division of Comparative Medicine (DCM) and other units within the Office of the Vice Chancellor for Research (OVCR), and manages a team of data entry staff committed to excellent customer service.

Performs detailed analysis and prepares comprehensive reports for leadership. Performs a wide variety of complex analytical and administrative duties to support billing activity for all units the business office supports. Interacts with a wide range of University and external employees and is the primary point of contact for billing questions and resolutions.

The Office of the Vice Chancellor (OVCR) and Division of Comparative Medicine (DCM) is committed to increasing the diversity of the campus community and the advancement of inclusive excellence. Candidates who can contribute to those goals are encouraged to apply and to identify their strengths or experiences in this area.

Job Description

Primary Duties & Responsibilities

• Responsible for activities related to University’s accounts receivable and billing for the Division of Comparative Medicine and other units within the Office of the Vice Chancellor for Research (OVCR).
• Hires, trains, supervises and develops employees.
• Manages electronic billing process; review monthly account reconciliations, ensuring outstanding issues are resolved timely.
• Provides high level of customer service to the University's research community.
• Verifies payments are applied accurately. Manages requests for refunds and follows up on delinquent receivables.
• Completes special requests and projects that support and advance the University’s service and quality initiatives.
• Provides support and counsel to management with regards to analysis, planning, reporting, and development of resources to achieve short and long term goals for the University’s animal billing operations.
• Identifies, gathers, assesses, and analyzes data used for making decisions, and make decisions where appropriate; incorporate data and ideas into either formal or informal reports, presenting resolution to issues or problems.
• Remains educated in new applications to ensure effective and efficient delivery of information.
• Designs, establishes and implements procedures and process improvements to increase efficiencies and cost savings in alignment with leadership and strategic initiatives.
• Provides periodic review for staff performance and develop up-to-date staffing metrics, documentation and procedures.

Working Conditions

This position is currently remote, however, it will eventually move to a hybrid model which includes on-site and remote work.

Preferred Qualifications

• Bachelor’s degree in a related field.
• Ability to plan, organize, direct people, control resources and think creatively.
• Excellent oral and written communication skills.
• Prior experience working in a university environment.
• Experience working with billing systems.
• Excellent interpersonal communication skills, written and verbal.
• A self-motivated individual driven by challenge with the ability to work independently.
• Actively attempts to influence events originates ideas and takes action.
• Knowledge of internal controls.
• Ability to streamline/automate transaction processing and recording.
• Effective verbal, written and interpersonal communications skills.
• Strong analytical, problem solving and decision-making capabilities.
• Ability to manage financial system projects, set priorities and goals, monitor performance against goals and standards and ensure.
• Ability to handle confidential information responsibly.

Required Qualifications

• Undergraduate degree preferably in accounting or finance.
• Equivalent work experience will be considered.
• Four to five years of professional accounting or business experience.
• Excellent interpersonal communication skills, written and verbal.
• Experience working with financial systems; proficiency in Word, Access, and Excel.

Grade

G12

Salary Range

$55,600.00 - $94,900.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.