Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within our organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team’s strategic vision and plan and ensuring that your team’s actions align with the larger goals of the company and the IT Division.

As a member of the IT Security and Compliance team, the Cyber Security Remediation Manager is responsible for ensuring Costco is maintaining a proactive risk culture and is appropriately responding to security-related risks. This role oversees a team that engages remediation teams to ensure that remediation efforts are documented and completed in a timely manner through coordination with internal teams. They are responsible for collecting and presenting data relative to compliance with Costco risk management and related policy, standards and procedures, as well as information that shows the effectiveness of appropriate control and risk reduction efforts. This position will help the enterprise understand the importance of making risk-aware business decisions and will be critical to strengthening the organization's risk and security position.

As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT Management should strive to consciously and consistently foster a culture of engagement, trust, and “open door” communication.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.

MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.

ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.

MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.

COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.

SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations.

INCLUSION : Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.

COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.

This is a full-time management/leadership position (45+ hours per week).

Reviews, documents, and reports remediation activities and security gaps identified through the life cycle of issue identification and risk management.

Works with operations teams to gain access to data needed to support one-off initiatives or new work streams, per senior leadership requests.

Serves as liaison between infosec/cyber and compliance team for artifacts and data requests to satisfy audit/reviews related to remediation metrics.

Participates in the development and maintenance of the information security data management and analytics strategy to include front-end remediation efforts (exceptions and related remediation timelines) through an operations reporting program - remediation analysis, compliance & risk scorecards by discipline/function and risk register guide team that works with relevant internal technical teams, incident management, and the various lines of business to assist in the determination status of remediation efforts associated with detected vulnerabilities.

Maintains an inventory of problems under analysis and their current progress and status.

Creates periodic reports on the remediation progress and problem trending.

Creates, assigns, and tracks project timelines and actions to facilitate complete and accurate execution.

Drives the resolution of technical problems where analysis requires evaluation of areas whose focus is driving the remediation of services with support teams.

Reviews, defines, and develops relevant cyber security processes.

Engages with appropriate technology representatives to plan a coordinated response.

Leverages a matrix based team of geographically dispersed people to manage risk, drive improvement program and management reporting accurately.

REQUIRED

5+ years’ of cyber security operations experience.

3+ years’ of experience with cyber security in risk, business impact, control and vulnerability assessment/management to include familiarity with penetration testing, application security testing, and infrastructure scanning methods as well as associated tools.

Broad knowledge of security concepts and methods such as vulnerability assessments, security policy creation, enterprise security strategies, architectures, and governance.

Strong verbal and communications skills and ability to work across geographic and functional boundaries.

HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).

Recommended:

BA Computer Science, Information Systems/BS, or related security experience.

Required Documents

• Cover Letter

• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Range: $135,000 - $200,000, Bonus and Restricted Stock Unit (RSU) eligible

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .