Manager RN Team - Appointment & Advice Call Center, Vallejo Job at Kaiser
$131,200 - $169,752 a year
Sign on Bonus eligible position!
Job Summary:
Supervises the operations of a single shift, maintaining high productivity. Ensures accurate nursing advice is provided.
Essential Responsibilities:
Collaborates with management team to plan and achieve organizational goals and objectives.
Ensures cost effective operations while remaining within budgetary guidelines.
Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
Achieve a high level of customer satisfaction with emphasis on customer service and highest standards of quality and innovation.
Assists staff with resolving the more complex clinical questions.
Hires, trains, and supervises competent, productive and motivated staff.
Ensures clinical practice is aligned to The Joint Commission, NCAQ, federal, state, and local regulations.
In call center setting:
Ensures accurate nursing advice is provided.
Ensures all calls are answered on a timely basis and maintain high productivity.
Troubleshoots minor problems with computers and phones.
Coordinates and directs daily shift operations in collaboration with other supervisors.
Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
#RNMGR
Basic Qualifications: Experience
N/A
Education
Graduate of accredited school of nursing. License, Certification, Registration
Registered Nurse License (California) Additional Requirements:
Basic knowledge of PCs and related software required.
Must have ability to perform duties in heavy workload equipment.
Demonstrated knowledge of quality improvement and clinical care delivery processes.
Strong interpersonal and communication skills.
Knowledge of The Joint Commission, federal, state, and local requirements.
Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications:
Minimum one (1) year of previous experience as a supervisor/leader in a healthcare setting preferred.
Experience in medical office/ambulatory care preferred.
Experience in staffing/scheduling preferred.
BSN or bachelors degree in health care related field preferred.
PrimaryLocation : California,Vallejo,AACC Vallejo
HoursPerWeek : 32
Shift : Night
Workdays : Mon, Tue, Wed, Thu, Fri, Some weekends
WorkingHoursStart : 10:00 PM
WorkingHoursEnd : 06:30 AM
Job Schedule : Part-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee
Job Level : Manager with Direct Reports
Job Category : Nursing Licensed & Nurse Practitioners,RN Manager
Department : Vallejo Call Center - Med Ofc Adm-Gen Central Svcs - 0206
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Job Summary:
Supervises the operations of a single shift, maintaining high productivity. Ensures accurate nursing advice is provided.
Essential Responsibilities:
Collaborates with management team to plan and achieve organizational goals and objectives.
Ensures cost effective operations while remaining within budgetary guidelines.
Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
Achieve a high level of customer satisfaction with emphasis on customer service and highest standards of quality and innovation.
Assists staff with resolving the more complex clinical questions.
Hires, trains, and supervises competent, productive and motivated staff.
Ensures clinical practice is aligned to The Joint Commission, NCAQ, federal, state, and local regulations.
In call center setting:
Ensures accurate nursing advice is provided.
Ensures all calls are answered on a timely basis and maintain high productivity.
Troubleshoots minor problems with computers and phones.
Coordinates and directs daily shift operations in collaboration with other supervisors.
Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
#RNMGR
Basic Qualifications: Experience
N/A
Education
Graduate of accredited school of nursing. License, Certification, Registration
Registered Nurse License (California) Additional Requirements:
Basic knowledge of PCs and related software required.
Must have ability to perform duties in heavy workload equipment.
Demonstrated knowledge of quality improvement and clinical care delivery processes.
Strong interpersonal and communication skills.
Knowledge of The Joint Commission, federal, state, and local requirements.
Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications:
Minimum one (1) year of previous experience as a supervisor/leader in a healthcare setting preferred.
Experience in medical office/ambulatory care preferred.
Experience in staffing/scheduling preferred.
BSN or bachelors degree in health care related field preferred.
PrimaryLocation : California,Vallejo,AACC Vallejo
HoursPerWeek : 32
Shift : Night
Workdays : Mon, Tue, Wed, Thu, Fri, Some weekends
WorkingHoursStart : 10:00 PM
WorkingHoursEnd : 06:30 AM
Job Schedule : Part-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee
Job Level : Manager with Direct Reports
Job Category : Nursing Licensed & Nurse Practitioners,RN Manager
Department : Vallejo Call Center - Med Ofc Adm-Gen Central Svcs - 0206
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.