Baylor Scott & White Institute for Rehabilitation

Frisco, TX

Medical Assistant

Full Time

Monday - Friday; 8am - 5pm

• Team-oriented and collaborative culture
• Paid Time Off (PTO)
• Tuition assistance and professional development
• Student loan repayment assistance
• A network of over 50K employees nationwide with advancement and relocation opportunities
• Full benefits package for Full-time employees (Medical, Dental, Vision, 401k, Life Insurance, and Long/Short Term Disability)

• Greet patients and visitors to the facility in a timely and courteous manner and tone.Timely and properly schedule patients for appointments following established guidelines or policies.
• Obtain patient, billing and insurance information in order to maintain current and accurateinformation in patient files, TherapySource software, and in RT billing system.
• Prepare forms and reports and conduct billing or collection activities as necessary.
• Assist patients with coordination of lab and other tests ordered by physician.
• Assist with clinical flow such as placing patients in exam rooms, cleaning and setting up exam roomsbetween patients.Secure and/or assist patients with transfers as necessary for physical examinations.
• Prepare patients for physical examination by accurately measuring and recording height, weight,blood pressure, respirations, temperature, pulse rate, medications, drug allergies, chief complaintand other information for their record.
• Instructs patients on procedures and treatments in accordance with physician instruction.
• Maintain and stock exam rooms and other clinical supplies.
• Perform general clerical functions including a working knowledge of all front desk duties.
• Coordinate patient charts and appointments to ensure timely service.
• Verify insurance eligibility of patients and authorization to determine if services are covered.
• Provide information to patients advising them of their financial responsibility and payment requiredat each visit.
• Administer quality assurance programs to ensure patient satisfaction with facility.
• Ensure timely reporting of key center statistics to market management for sales, revenue, cash andpatient flow.
• Maintain a system of controls for cash receipts, including daily entry in TherapySource and RT andthe daily reconciliation processes to ensure proper handling of monies received.
• Support a workplace culture that emphasizes the importance of Customer Service.
• Work with patients, doctors, payors, CBO, and internal departments of BSW Rehab and SelectMedical to resolve concerns and problems.
• Adjust work schedule, in the event the needs of the facility change.
• Travel to non-home location clinic or other site for training or coverage when necessary.
• Perform other duties as requested.

• 
  High School Diploma or equivalent required.
• Medical office experience and/or experience working with physicians in direct patient care required.
• Knowledge of medical terminology preferred.
• Knowledge and ability to use computer and software to enter and retrieve data efficiently.
• Certified BLS completion required; for new hires, see CPR Requirement Guidelines for New Hires.