Position details:
FTE Status: Full Time
Shift: 8AM – 5PM
80 hours/biweekly pay period

The Medical Assistant position is an important position that sets the tone for the office, ensures high patient service and care, and maintains patient records and other data.

MA Job Duties:

· Provides care to patients and prepares them for their visit with a Provider by taking blood pressure reading, putting patient on the scale and producing report, taking ECG when necessary, inputting patient lab test results, and other clinical duties as required or requested.

· Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

· Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and by ensuring proper in-office flow.

· Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

· Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

· Ensures availability of treatment information by filing and retrieving patient records.

· Maintains patient accounts by obtaining, recording, and updating personal and financial information.

· Helps patients in distress by responding to emergencies.

· Protects patients' rights by maintaining confidentiality of personal and financial information.

· Maintains operations by following policies and procedures; reports needed changes.

· Contributes to team effort by accomplishing related results as needed.

· Multi-tasks when necessary, manages work time effectively, maintains a professional demeanor at all times, pays close attention to details avoiding errors.

· Learns the computer system to an expert level and maintains patient data on the system and keeps all system information up to date.

· Learn other policies, procedures, system operation as necessary; obtain and maintain any certifications as requested.

· Support professional staff as required to ensure high productivity.

Requirements

· Medical Assistant degree and certification preferred

· High school diploma Required

· Excellent computer skills and capability

· Familiarity with medical terms, insurance procedures and processes, medical practice operations, and customer service techniques

· Prior experience with medical practice operations and front desk operation preferred

· Clean background record and excellent references

· Optimistic attitude and positive energy; drive to exceed expectations and pride in work and accomplishment, attempt continuous improvement on your performance. Engage in continuing education activities.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: In person

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