General Summary:

The Medical Director, Alliance is accountable for meeting established Shirley Ryan AbilityLab standards for overall quality, patient care practices, budgetary performance and regulatory compliance. This responsibility includes oversight of the Program physicians and the clinical team.

• Functions as an Shirley Ryan AbilityLab attending physician.

• Shares responsibility with Program Clinical and Administrative Managers for planning, developing, implementing and evaluating Program operations including managing patient volumes and the annual budget.

• Consistently demonstrates support of the Shirley Ryan AbilityLab Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

Demonstrates Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Shirley Ryan AbilityLab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities:

• VISION:

  • Has a strong vision for the Program. This vision is consistent with and complementary to Shirley Ryan AbilityLab Vision, which includes the integration of science/research where possible within the clinical milieu. The Medical Director must convey passion for building the programmatic vision and will also be able to articulate and communicate the vision broadly.

• QUALITY:

  • Oversight of and responsibility for the Programs clinical quality, team process, medical practice, patient safety, outcomes, and satisfaction. Ensures an effective and safe environment of care.
  • Advocates an evidenced-based scientific approach to patient care delivery.
  • Implements a leadership strategy that cultivates a collaborative and professional work environment which stimulates inquiry, the scientific method and continuous improvement.

• OPERATIONS:

  • Oversees Program operations. Develops and manages the program against a set of clinical, service and financial outcomes that reflect optimal performance and are consistent with Shirley Ryan AbilityLab standards and expectations.
  • Directs program strategy and service development including assessment of patient, referrer, managed care/payor expectations. Ensures appropriate structure of the program, development and implementation of clinical protocols, performance standards, and policies.
  • Ensures competencies and other specialized skills of physician staff within the program. Directly supervises and appraises physicians and when necessary initiates discipline or termination procedures.
  • Recruits, hires, mentors and develops highly qualified staff capable of providing care consistent with Shirley Ryan AbilityLab mission and standards. Provides supervision, evaluates individual group performance and when necessary participates in the determination to discipline or terminate non-physician staff.
  • Monitors and achieves desired financial performance of the operating program; develops annual operating budget and manages resources to budget and patient volume.
  • Maintains compliance with regulatory and accreditation requirements.
  • Fosters an environment of continuous improvement through use of Continuous Quality Improvement and Lean principles.

• MARKETING:

  • Participates in marketing analysis and promotional activities and is seen as the external “face” of the program by referral sources, managed care organizations and other key contacts.

• PRACTICING PHYSICIAN:

  • Collaborates with leaders and staff at host hospital or Shirley Ryan AbilityLab to facilitate achievement of overall organizational goals as appropriate.
  • Serves as a practicing physician and provides medical leadership to the interdisciplinary team of physicians, nursing and allied health staff. Is responsible for mentoring and professional development
  • In the role of a practicing Physician, ensures the appropriateness and effectiveness of the treatment plan. Oversees and coordinates the involvement of physicians, nursing and allied health staff to resolve complex medical problems.
  • Actively participates in assigned medical staff committees at the host hospital including providing leadership by functioning as chairman as appropriate.

• Perform all other duties that are assigned in the interest of Shirley Ryan AbilityLab.

Reporting Relationships:

• Reports directly to Chief Medical Officer and Chief Clinical Operating Officer.
• Supervises Program physician staff. Jointly supervises clinical, clerical and support staff.

Knowledge, Skills & Abilities Required:

• Licensed to practice medicine.
• Successful completion of a residency program in physical medicine and rehabilitation and is Board certified.
• Has experience in physical medicine and rehabilitation beyond residency.
• Requires a forward-thinking, proactive and results-oriented leader with demonstrated skills in management systems/processes and knowledge of organizational behavior. Has demonstrated progression in leadership skills and responsibilities.
• Advanced interpersonal skills required, including proven ability to communicate effectively with patients, families, referring parties, RIC staff, managed care organizations and payors, and other internal and external stakeholders.
• Demonstrates quantitative skills necessary to initiate and review complex clinical and business analyses.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.