For nearly 35 years, Fairfax Cryobank, Inc. a division of the Genetics & IVF Institute, has provided fertility preservation services for individuals, reproductive tissue storage, and the highest quality donor sperm. Fairfax Cryobank Inc. serves clients nationwide and around the globe. We are seeking a full- time Medical Front Desk Administrative Assistant at our Philadelphia, PA location.

Candidates must project a warm, confident and professional image in-person and over the phone. Candidates must be outgoing, personable, flexible and extremely organized. Accuracy and attention to detail is critical. Willingness to learn and desire to grow the practice is essential.

Candidate must be a time management star, have excellent written and verbal communication skills, possess the capacity to “read” patients and have a goal-oriented mindset. Customer service, call-center, sales and/or marketing experience is highly desirable.

Responsibilities include but are not limited to: greeting clients and donors, management of incoming calls, management of files, data entry, coordinating mailings, and additional administrative tasks as assigned by supervisor.

Position Requirements:

• Minimum of a HS diploma
• Must have basic customer service skills, be LGTBQX friendly, and comfortable working with diverse clientele
• Any candidate seeking employment will be required to be fully vaccinated against COVID-19 and provide proof of full vaccination prior to their start date. If you cannot receive the COVID-19 vaccine for a qualifying legal reason, you may request an exception from this requirement

Salary is commensurate with experience. In addition, we provide a wide assortment of benefits to our employees, including:

• Health and Dental insurance
• Flex Spending Account (FSA) and Health Savings Account (HSA) options
• Group term life insurance
• Short-term and long-term disability options
• 401K plan
• Paid parental leave
• Equity via an Employee Stock Ownership Plan (ESOP)
• Tuition reimbursement program
• Substantial discounts on company services, including IVF/IUI and fertility preservation (egg freezing), and egg and embryo storage
• Paid vacation and sick time
• Paid company holidays
• Job training and development opportunities
• Company-wide social events

To apply, email your resume and cover letter and refer to Medical Front Desk-Philly in the subject line. EOE/M/F/D/V

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: One location

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