Delaware Back Pain & Sports Rehabilitation Centers is seeking a motivated, well-spoken and responsible applicant to join our team as a Medical Front Office Receptionist/Medical Assistant/Chiropractic Assistant (training available on-site)responsible for administrative support for the office as well as assisting our healthcare providers with patient care in our Newark/Wilmington locations.

Job Type: Full Time, 40 hours/week

Comprehensive benefits plans are available (after an introductory period) including, but not limited to, health/dental coverage, 401(k), Paid Time Off, as well as a variety of plans/benefits available.

Location: Positions available in Wilmington & Newark, DE (Personal transportation is required)

Delaware Back Pain & Rehabilitation Centers is a multi-disciplinary medical practice, which has been serving the community for over 36 years. Our doctors specialize in Physical Medicine & Rehabilitation, Interventional Pain Management, Chiropractic Care & Rehabilitation Therapy. Our practice currently has 8 locations, a Central Billing Office, and over 18 providers from North Wilmington to Milford.

Our Front Desk Staff/Medical/Chiro Assistants are an integral part of a multi-tasking team who are well organized, detail oriented, and work in a fun and professional family environment who work to create a positive experience for our patients.

Position Responsibilities/Duties

• Greets patients and escorts patient to exam room
• Takes and records patient vitals and updated patient information
• Prepare patients for exams, as needed
• Collect samples for drug screening
• Facilitates patient flow within electronic systems (check in/out, schedule appointments, etc)
• Collect and post co-pays, and retail sales
• Documents all patient activity utilizing workflow guidelines
• Conducts insurance verification (as needed)
• Discharges the patient from office with appropriate information and documentation
• Assists with patient prescriptions
• Assists with cleaning exam rooms
• Maintains supplies within exam rooms and stock room
• Special projects/tasks as assigned
• May require travel to other locations, as needed for coverage
• Perform other related duties as assigned

Job Requirements

• Medical Assistant Certification preferred, but not required as on-site training is available.
• High School Diploma or equivalent
• Proficient in Electronic Health Records (EHR)
• Knowledgeable in Insurance verification
• Knowledge and adherence to HIPAA and safety guidelines
• Ability to contribute to positive team environment
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Software
• Proficient keyboarding skills (35+wpm)
• Exceptional organization, inter-personal, and time management skill
• Bilingual (Spanish) Preferred but not required.

If you feel you would be a great fit for our dynamic team, please email your cover letter, resume, and professional references.

* We request that interested applicants visit our website (www.delawarebackpain.com) to learn about our company_ prior to the interview._

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Pain Medicine
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• Monday to Friday

COVID-19 considerations:
To keep all staff and patients safe we ensure a high level of compliance with personal protective equipment and patient screening.

Ability to commute/relocate:

• Wilmington, DE 19810: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Experience with working in a chiropractic or pain management office.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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