Medical Receptionist Job at Healthy Heart Clinics of America
The Medical Receptionist provides front desk support, greets patients, collects payments, answers phone calls and answers patient questions.
Duties & Responsibilities:
- Provide superior customer service when welcoming patients and answer phones in a friendly and professional manner.
- Answer patient questions and provide assistance and directions when necessary.
- Schedule and confirm patient appointments and notify patients when schedule changes.
- Organize schedules for Nurse Practitioners and Ultrasound Technologists.
- Obtain medical records prior to appointments.
- Schedule patient labs, outpatient testing, and referrals.
- Create new patient accounts in EHR and maintain them by obtaining, recording, and updating personal and financial information, and updating patient charts as needed.
- Obtain approval from insurance companies for testing and diagnostic procedures ordered by provider.
- Collect and post patient payments.
- Keep the reception area clean and organized as well as maintaining forms and office supplies required for front desk operation.
Qualifications & Education:
- Computer skills required; Knowledge of EMR/ EHR
- Prominent level of empathy and compassion
- Excellent communication and problem-solving skills
- Promote supportive and positive environment for both staff and patients
- Ability to handle fast-paced environment and prioritize task based on importance
- Comply with HIPPA regulations
- Minimum of one year experience in a clinical setting
- High School Diploma and or GED required
Job Type: Full-time
Benefits:
- Paid time off
Healthcare setting:
- Clinic
Medical specialties:
- Primary Care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Lafayette, LA 70501: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical office: 2 years (Preferred)
Work Location: One location
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