Medical Receptionist (Part-time) - Urgent Care (Boulder, CO) Job at Boulder Medical Center

Boulder Medical Center Boulder, CO 80304

Job Description:


Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.

Summary:

Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Urgent Care team! This position is not benefit eligible working part-time 18 hours per week. Urgent Care is open seven (days) per week which means scheduled work days may vary. For more information regarding scheduled days, please speak to the hiring manager.

Job Perks:

  • Part-time (20 - 31/hours per week) employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
  • Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).
  • Experience working in both primary care and specialty care clinics.

Job Duties:

  • Answers the telephone promptly, evaluating patient needs to determine appointment type.
  • Summarizes appointment details prior to ending the phone call.
  • Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
  • Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
  • Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.

Experience and Skills:
  • Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
  • Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
  • Must have excellent customer service and communication skills.
  • Strong computer and data entry skills.
  • Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
  • Neat, well-groomed appearance and courteous manner.
  • Knowledge of medical terminology and HIPAA compliance, preferred.

Education Requirements:

  • High school diploma or equivalent
  • Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

Experience:

  • One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
  • Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
  • Bi-lingual ability (Spanish), a plus.
Salary Range:
  • $16.69 - $21.70/hour; depending on experience

Location:

  • Boulder, CO

Job Benefits:

BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).

From: Boulder Medical Center




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