• Provide appropriate linkages, referrals, coordination, and follow-up for patients to services and supports, including referrals and linkages to long-term services and supports.
• Provide health care appointment scheduling for patients to mental health, substance abuse, and physical health providers.
• Ensure patient has adequate transportation to and from appointments, including transporting patients directly, as needed.
• Participate in discharge processes and communicate with other providers and family members.
• Communicate and collaborate with hospital emergency department staff to ensure the coordination of patient care and treatment
• Assist patients in obtaining necessary medications and increasing medication compliance
• Serve as a community educator by providing mental health information to relevant organizations and groups.
• Work closely with community resources and organizations in coordinating client services.
• Advocate for patients who may be vulnerable or need additional support.
• Complete and file all documentation as required in a timely manner.
• Ensure releases of information and other required documents are completed and filed.
• Attend provider team meetings to promote collaboration of service and treatment providers.
• Accomplish all tasks as appropriately assigned or requested

• A licensed health care professional with mental health experience (MSW; LCSW; RN;CNS; ARNP; Registered Mental Health Professional (MHP); Counselor (MA; MFT); a clinical psychologist (Ph.D.).
• Demonstrated ability to collaborate effectively in a team setting.
• Ability to maintain effective and professional relationships with clients and other members of the care team.
• Strong communication skills.
• Comfort with the pace of primary care.
• Ability to effectively engage clients in a therapeutic relationship.
• Ability to work with clients by telephone or in-person.
• Experience with screening and assessment for common mental / substance use disorders.
• Working knowledge of differential diagnosis of common mental / substance use disorders.
• Working knowledge of evidence-based psychosocial treatments for common mental disorders.
• Familiarity with brief, structured counseling techniques (e.g., Motivational Interviewing, Behavioral Activation).
• Basic knowledge of psychopharmacology for common mental disorders.
• Can speak fluent Spanish.

• Experience working with under-served, transient populations.
• Experience working with patients who have co-occurring mental health, substance abuse, and physical health problems.
• Experience with evidence-based counseling techniques (e.g. CBT or PST).
• Working knowledge of psychopharmacology.
• Experience working with safety net providers within the community and knowledge of community resources.

ChapCare is a network of HRSA-funded community health centers that has provided medical services to countless under-insured and uninsured residents of the San Gabriel Valley for over 22 years. ChapCare provides comprehensive primary healthcare services including medical, dental, and behavioral health services to almost 16,500 patients per year. The organization utilizes state of the art equipment such as Electronic Health Records to ensure that our patients receive the highest quality of care. ChapCare has grown substantially over the last few years to meet the increasing need for services in the San Gabriel Valley. New health center locations are now open in South El Monte, El Monte, and Monrovia. ChapCare also offers free health insurance enrollment assistance through a Covered California Navigator Grant. Our Certified Enrollment Counselors assist community members enroll in health insurance plans available under the Affordable Care Act (ACA) at select health centers in Pasadena, El Monte, and Monrovia. During the COVID-19 Pandemic, ChapCare has answered the call as a public health resource for our community. Many of our healthcare services can now be delivered through telehealth options such as telephone visits. In addition, ChapCare offers COVID-19 testing options for its patients and the community. ChapCare also regularly sanitizes its facilities following all safety guidelines set forth by CDC, state, and local health officials.