Microsoft Exchange Office 365 SME

Enhance IT is a top-tier IT consulting and people development firm, with over a combined 25-year domestic and international managed services and IT consultative history. We specialize in the domains of finance, energy, logistics, travel, retail, entertainment, auto, healthcare, and many others. We have provided our clients with best-in-class solutions in the Microsoft ecosystem, Amazon Web Services, Big Data, Data Science, Cyber Security, Mobile Development, and Azure.

We lead with our capability to help clients imagine, design, architect, test, deploy, maintain, document, and scale upward. Our robust and best-practice-driven team of Developers, Engineers, Architects, Project Managers, Mentors, People Coaches, and Business Analysts integrate seamlessly into our clients’ environments and simply put, get the job done.

Our mission is to help individuals and businesses find, build and grow their next big dream. We are change agents making a difference, and we do it by starting at the beginning to uncover what really matters to turn opportunities into tangible results. It’s always a team effort endeavoring to build careers and provide value.

In order to fully maintain our incoming nationwide and international hires, we will be hiring a  Microsoft 365 SME for out Atlanta, GA (US) headquarters to coach and mentor our incoming classes of consultants. If you have a strong passion for the various Microsoft O365 platforms and are looking to join a seasoned team of IT professionals, this could be an advantageous next step.

Position: Full-Time

Location: Atlanta, Georgia, United States

Responsibilities :

• Interview potential consultants to ensure all on-boarded employees will be successful in the Office 365 domain 
• Be responsible for the design, development and maintenance of our best-in-class Office 365 training materials 
• Train, guide and mentor consultants with existing basic IT operations skills up to junior and mid-level engineers
• Prepare mock interview situations for the consultants to enhance the learning process provided by the company 
• Interact with our Executive and Sales team to ensure that projects and employees are appropriately matched 
• Prepare consultants for interviews for specific assignments involving O365.

Desired Qualifications Include:

• Bachelor’s Degree in computer science or equivalent, or equivalent experience.
• Experience designing, including curriculum, and conducting training, preferably on O365, for class sizes of between 8-12 Learners.
• Must have high attention to detail and fast-paced mentality.
• Knowledge of migrating to and maintaining cloud services
• 5+ years of experience with Exchange, Active Directory, Skype, Teams and Office 365 implementation and support.
• Experience with Messaging, Cloud Security, Authentication, Cloud App Security, MFA, Federation Services.
• Knowledge of cloud security concepts (In order on importance: PAM, IAM, EOP, ARM, IRM, PIM)
• Knowledge of virtualization and virtualization platforms (VMWareHyper-V)
• Strong understanding of Office 365 security and compliance management and implementation.
• Good working knowledge of Skype, Teams voice deployments and integration (SIP, SBC, Trunking, Dial-in conferencing, Unified Communications)
• Ability to produce high level designs and migration work flows for on premise infrastructure to a Microsoft hosted cloud.
• In-depth understanding of Microsoft messaging and productivity suite.
• Ability to troubleshoot Microsoft O365, Exchange, Skype, Teams, OneDrive, SharePoint applications.
• Knowledge on ITIL processes and Change Management.
• Experience with mobile device and endpoint management.
• Working knowledge of Active Directory structures, authentication, and authorization.
• Understanding of Azure Active Directory services and Azure Identities
• Understanding of high availability, disaster recovery, and resiliency methodologies
• Great communications skills are a must.
• Technology Experience Required
• Microsoft Exchange online
• Microsoft Office 365
• Teams & Skype
• Network Security & Administration.
• Cloud Security and Compliance
• Active Directory
• Azure Active Directory
• Threat management
• Microsoft Productivity platform migrations and integrations

Job Type: Full-time

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Atlanta, GA 30339: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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