Responsibilities:

• Partners with Corporate IT to provide computer/network support relating to software and hardware problems reported by users. Responds in a timely fashion to end users’ needs and concerns relating to computer business applications and general systems issues.

• Performs day-to-day maintenance of network servers (backups, administration, hardware maintenance). Installs new software applications or hardware, coordinating assistance from third parties as applicable.

• Adds and maintains users on the network; assigning application access, ensuring security, and maintaining their configurations are within standards. Installs network workstations and printers. Assists in defining upcoming network needs which would require purchase of additional hardware or software.

• Administers Company-wide e-mail systems and coordinates with Corporate IT regarding corporate accounts.

• Works to enhance the telecommunication network and system.

• Reviews and coordinates software license and copyright agreements, updates revisions and service/maintenance arrangements.

• Works with management and Corporate IT in designing technical systems and architecture.

• Involved in setting standards for backup/recovery and documentation.

• Controls systems security and collaborates with DBA concerning data security.

• Assist with drafting departmental policies, user procedures and department documents; assist with research projects such as system analyses and disaster plans as assigned.

Education, Experience, and KSA’s:

• Bachelor’s degree in computer science or related field or equivalent technical or professional experience related to the design, installation, and maintenance of local and wide area network required.

• Minimum of five years of related work experience, with a minimum of two years of experience installing and maintaining computer infrastructure such as Microsoft Windows installations in Active Directory domains.

• Knowledge of computer software and hardware; local and wide area networks; knowledge of data communications, network planning and analysis; and vendor evaluations. Strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Ability to design workable solutions to problems in a timely manner.

• IT projects delivery.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Norcross, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Network administration: 2 years (Preferred)

Work Location: In person

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