Network Specialist Job at Mediacom Communications Corporation
Located in Des Moines, IA
General Responsibilities:
Responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures.
Specific Responsibilities:
Preferred Experience/Skills:
#Li-hybrid
General Responsibilities:
Responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures.
Specific Responsibilities:
- Troubleshoot and monitor activity throughout the network.
- Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.
- Interact with departments to address issues identified within the network.
- Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems.
- Additional duties as assigned.
Preferred Experience/Skills:
- Two year college degree in networking or a related field recommended.
- Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required.
- Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant.
- Working knowledge of Cisco Technologies.
- Working knowledge of DWDM and SONET.
- Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus.
- Excellent troubleshooting skills.
- Good decision-making skills.
- Ability to work under stress.
- Ability to follow detailed procedures.
- Ability to work within a team environment.
- Excellent written and verbal communication and interpersonal skills.
#Li-hybrid
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