Tacombi is looking for a New Market Development Director to join the team. This role is responsible for overseeing the operations of multiple taquerias and ensuring that each location meets the company's operational and financial goals. The Director will support our new taquerias in opening on schedule and will work with our internal team and partners to materialize our unique vision. This position requires a highly organized, detail-oriented, and results-driven individual who can manage a team of managers, supervisors, and staff to deliver exceptional customer service and achieve optimal business results. In addition, ensure that each element of the Tacombi experience (for guests and employees alike) as well taqueria operations across the market are being executed to company standards while maximizing profitability.

Your responsibilities will include:

Success in New Markets:

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  Accelerates the development of the market for Tacombi, generating $20M in annual Net Sales
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  Partner with Development Team on site selection to grow the market to be >$100M in annual Net Sales
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  Partnering with Managing Partner to drive sales by creating action plans on how to properly monitor KPIs across region and being met consistently
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  Sales and ULOP $ and % for the region is exceeding budget to maximize profitability
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  Owning the financial performance of each taqueria within the region
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  Develop Guestbook with Marketing team and ensure consistent outreach, with strategies to improve close rate
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  Review and analyze P&Ls to pinpoint leakage in cost structure and ensuring the management of efficient labor
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  Reviews coming in are ongoingly positive (4.5 and above)
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  Oversee repairs and maintenance budget by partnering with facilities

Training and development of the Managing Partners:

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  Develop future Managing Partners; Build a pipeline of strong future managers (all levels) to promote internal talent in front and back of house for the new Taqueria openings
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  Actively manage performance and provide feedback to your MPs, ensuring they are clear on action plans & areas of opportunity and excellence within their development plans.
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  Sets the Strategic direction and OKRs for their region and spearhead business plans for each taqueria
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  Ensure that MPs are conducting bi-weekly 1:1s and weekly manager meetings and that the MP and and MT have a collaborative working relationship
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  Collaborate with other departments, such as finance, human resources, and marketing, to ensure that all business objectives are met

Oversee the Guest Experience:

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  Advance our culture to be customer centric and in service to each other. Protect and promote the brand.
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  Ensure that the tenets of Mexican Hospitality are being upheld and the menu items are being executed following the recipes and food quality is gold standard
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  Follow guidelines to ensure cleanliness and appearance of the space are maintained to a high standard.
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  Partner with Managing Partners to develop system wide tools and checklists, delegation charts, restaurant visit forms etc. to teach your leaders how to run efficient operations.
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  Rotate between restaurants on a regular basis each week in order to keep an accurate pulse on overall restaurant health.

You should have:

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  5+ years of experience in multi-unit management experience
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  Strong leadership, business acumen organizational, and communication skills
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  Excellent problem-solving, project management and decision-making abilities
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  Ability to work under pressure and manage multiple priorities
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  Passionate about people, hospitality, culture, and food
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  Familiarity with restaurant operations, financial analysis, and marketing strategies
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  Knowledge of health and safety regulations and sanitation standards
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  Proficiency in Microsoft Office and restaurant management software
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  Excellent relationship building skills and
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  Flexible and adaptable to the needs of a rapidly changing and growing business

Why Tacombi:

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  We strive to build a culture driven by our values.
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  Adventure: You welcome the unknown and thrive in a growing environment
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  Fellowship: You love working with a team in service of one another and the community
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  Resourcefulness: You think creatively and get more done with less!
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  We care about our team members' health, wealth, and overall well-being.
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  Medical, dental and vision benefits for all full time employees
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  HSA/FSA available for pre-tax healthcare expenses
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  Retirement savings via a 401K
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  Pre-tax commuter benefits
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  We know that your quality of life matters.
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  Sick days
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  11 company holidays
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  Vacation
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  We want you to grow with us.
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  If you can help us find Tacombi talent, we'll show our appreciation and reward you with a referral bonus.
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  Build your future along with ours. We invest in training and development to support team growth.
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  We love tacos.
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  Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!

Annual Salary: $125,000 + Bonus based on profit sharing