Night Access Services Coordinator Job at Embry-Riddle
Job Description
About Embry-Riddle Aeronautical University:
Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.
As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.
For Academic Year 2022-23, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 20,195 students in total enrolled with the University around the world.
The Opportunity:
Hazy Library and Learning Center of Embry-Riddle Aeronautical University is looking for a friendly, energetic, and tech savvy individual to join our access services team. As part of that team, this position will play a key role in providing excellent service to our faculty, staff, and students. The Night Access Services Coordinator provides direct assistance to clientele at service desks, including access to and circulation of materials and equipment. This position supervises the library operations, student assistants, and all its services and resources during the night hours. The Night Access Services Coordinator manages the reserves collection, supports the Textbook Affordability Project, and maintains inventory of library supplies. They have sole responsibility at night for addressing issues of building safety, facility problems, and security issues.
Work Hours:
Night and weekend hours are required as scheduled. Varied shifts during finals, breaks, and holidays.
- Fall and spring semesters:
- Sunday- Thursday: 3pm – 12am
- Finals extended hours:
- Sunday –Thursday: 4pm – 1am
- Summer A & B (May – August):
- Monday – Thursday: 8am – 6pm
ERAU benefits include:
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Retirement Plan - ERAU offers immediate vesting and provides a 6% gift and will match up to 4% of employee contributions
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Two BCBS health plans – PPO and high deductible plan with a health savings account
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Tuition waivers for employees, spouses, and dependent children
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Use of various campus services: fitness center, library, mailroom and enjoy observation flights
Qualifications
Required Qualifications:
- Associate degree or 18+ months of experience with increasing responsibility
- Experience with Microsoft Office and Internet end-user applications
- Excellent interpersonal and communication skills
- Ability to work independently and as part of a team
- Ability to supervise and develop competencies in others
- Ability to troubleshoot computer and software applications
- Ability to provide an exceptional customer service experience
Preferred Qualifications:
- Knowledge of library operations
- Experience working with diverse student populations
Review of applications begins May 8 and continues until position is filled.
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